Moncerrat Torres
Pittsburg
Summary
Dynamic and adaptable professional with a strong background in customer service at Dutch Bros. Proven ability to thrive in fast-paced environments while maintaining a friendly demeanor. Skilled in problem-solving and multitasking, ensuring customer satisfaction and efficient operations. Recognized for accuracy in cash handling and fostering teamwork.
Overview
2
2
years of professional experience
Work History
Broista
Dutch Bros
07.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Cashier
Hurricane Harbor
05.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Mt Diablo Highschool
Concord, CA06-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Calm under pressure
- Verbal communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Broista
Dutch Bros
07.2024 - Current
Cashier
Hurricane Harbor
05.2023 - 07.2023
High School Diploma -
Mt Diablo Highschool
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