Summary
Overview
Work History
Education
Skills
Timeline
Technical Environment
Generic
Monaliza Gatchalian

Monaliza Gatchalian

Senior COBOL Programmer Analyst
Mississauga,Ontario

Summary

Effective at supporting team needs with abundant experience - Twenty-seven and a half years of experience in Information Technology as a COBOL Analyst-Programmer. Seventeen years and a half years of which, using HP Non-Stop(Tandem) platform and in Drug Engine Adjudication System. Ten years of which has been as Consultant/Developer using IBM Mainframe Platform and in Banking applications, Credit Management Systems/Vision Plus.

Had been doing system analysis, design, project leading, development, testing, and maintenance. As well as 24x7 production support, disaster recovery support, Adept in COBOL both for IBM Mainframe and HP NonStop platforms. In Mainframe using: MVS COBOL, CICS, MVS JCL, DB2 and VSAM.

As per HP Non-Stop: Native COBOL, COBOL85, TACL, Enscribe and Enform.

With some training in Program Logic Formulation, Microfocus Cobol, CICS, SQL, IMS, BMS, Concepts and Facilities for NonStop Systems and Pathway Application Programming 1 for COBOL, TACL Programming and JAVA for COBOL programmers, Basic Mapping Support and CEDF.

Used Jenkins, GIT, Eclipse and Cucumber and in-house tools for regression and shift-left testing and in-house tools for unit testing.

Used HP ALM Quality Center, and JIRA for defect/tasks tracking.

Other working knowledge of debugging and
reporting tools such as Inspect/Debugger, CEDF, Intertest, FILE-AID, STARTOOL, and EZYTRIEVE.

Hardworking and passionate, eager to help team achieve company goals.

Overview

27
27
years of professional experience

Work History

Senior Programmer Analyst at Telus International

Zortech Solutions Inc.
01.2022 - 12.2023
  • Performed analysis of business requirements, and designed technical processes to meet various business requirements for every province and numerous providers across Canada for the Drug Adjudication Engine, Telus Health.
  • Created Detailed Design documentations as per Business Requirements
  • Estimated and documented required work effort to develop, test and implement new technical processes
  • Developed and maintained COBOL programs
  • Performed the necessary unit testing, shift-left and regression testing for every project
  • Provided the necessary support for Quality Assurance group, UAT group or Business Analysts
  • Conducted peer design and code review
  • Performed code deployments to different environments
  • Supported Disaster Recovery exercise as required
  • Provided training for offshore(Telus International, Philippines) or new teammates

COBOL Consultant at Telus Inc.

Alithya Inc
10.2018 - 12.2021
  • Performed project lead role and development support as necessary
  • Performed analysis of business requirements and designed technical processes to meet various business requirements for every province and numerous providers across Canada for the Drug Adjudication Engine
  • Created Detailed Design documentations
  • Estimated and documented required work effort to develop, test and implement new technical processes
  • Developed and maintained COBOL programs
  • Performed the necessary unit testing and regression testing for every project
  • Provided the necessary support for Quality Assurance group, UAT group or Business Analysts and other teams
  • Conducted peer design and code review
  • Provided training for offshore(Telus International, Philippines), nearshore(Montreal, Canada) or new teammates.

Senior Programmer-Analyst I

TELUS Incorporated (since Emergis)
Toronto, Ontario
06.2006 - 10.2018
  • Performed analysis of business requirements, evaluation of different design approaches, and designs technical processes to meet various business requirements for every province and numerous providers across Canada for the Drug Adjudication Engine System
  • Created Detailed Design documentations as per Business Requirements
  • Developed and maintained COBOL programs (Requester, Server, and/or Batch)
  • Performed the necessary unit testing for every project
  • Provided the necessary support for Quality Assurance group or Business Analysts or Product Business Analysts
  • Conducted peer design and code review
  • Performed production implementation on certain projects
  • Investigated/resolved business production issues
  • Performed some project lead role
  • Delegated some development tasks to teammates or “nearshore” teammates
  • Trained incoming individual or groups to transition to the Drug Engine Adjudication.

Computer Consultant to Citibank Intl

Australasian-IT Software Services Private Limited
02.2001 - 04.2006
  • Performed analysis, development, maintenance, testing of global and country-specific batch and online programs for Enhanced Credit Management Systems-Vision Plus
  • Performed re-design and re-coding of some COBOL-CICS programs in order to interface with Java programs that converts the legacy “green screens” into Web-designed screens
  • Subsystems supported includes Account Receivables (AR) – Direct Debit Systems, Behavior Scoring, and other in-house functionalities/programs, for Western Europe countries namely: Spain, Portugal, Italy, Belgium, Greece, Greece-Diners and Germany
  • Handled the mainframe side of Orbiscom (O-card) project which functions as the virtual credit card on the Internet – performed analysis, developed/tested global batch and MLI (Message Level Interface on an MQ setup) programs, and maintained affected AR programs which has been implemented for Belgium and Germany
  • Performed the analysis, development (Cobol/DB2), maintenance of Citi-Alert project - the Message Alert System that provides the credit card holders for Western Europe, their account information/status or billings via SMS on their cellular phones or email
  • Delegates some development tasks to teammates in Singapore and as well as off-shore, at Chenai, India
  • 24-hour Production support for ECMS-Account Receivables primarily for Spain, Portugal, Germany, Belgium and Italy
  • Performed investigation/resolved incident reports by business in UAT or Production for ECMS primarily for Spain, Portugal, Germany and Italy
  • Took part in Belgium EMV Banksys project – COBOL/CICS program/s development-testing for PIN change/reversal advice processing.

Analyst-Programmer at Standard Chartered Bank

DL Resources Private Limited
07.1999 - 02.2001
  • Performed analysis, development, testing and maintenance of batch and online programs for Consumer Banking Information Systems – Credit Card Management Systems (CCMS), using CardPac and in-house programs
  • 24-hour Production support (online/batch) for Credit Management Systems for Singapore, India, Taiwan and Philippines
  • Performed Unit Testing, System Testing, User Acceptance Testing and coordinates with the Users.

Applications Specialist

Equicom Systems Management, Philippines
08.1998 - 03.1999
  • Member of the Mainframe Development Group that delivers projects(Y2K compliance, etc) for ISM-BCTEL (Information Systems Management – British Columbia Telephone Company) of Canada
  • Prepared the necessary documentations for Urban Bank Philippines CASA(Current Account/Savings Account) Conversion Project
  • Training/s: SQL, IMS and DB2: Mainframe Programming with Embedded SQL.

Computer Consultant

Far East Bank and Trust Company
12.1996 - 07.1998
  • Performed analysis, development, testing and maintenance of batch and online programs using MVS COBOL/CICS
  • Took part in Far East Savings Bank Development Team for Imports Exception Handling System, ATM Card Systems (Card Application, Card Interface, Card Maintenance) and Auto-debit Arrangement System
  • Took part in the maintenance of Deposit Campaign and Privilege Cheque Systems, Voice Response System/Speed Call
  • Performed system testing and prepared test scripts and other program documentation
  • Performed unit testing, daily, monthly, quarterly batch processing
  • Developed/revised batch, online, EASYTRIEVE programs
  • Resolved some abnormal incident reports
  • Coordinated with users in User Acceptance Testing
  • Took part in production shakeout and implementation
  • Training/s: Online Debugging Facilities (CEDF), Basic Mapping Support.

Programmer Trainee

Software Inc.
12.1996 - 01.1997

Education

Bachelor of Science in Computer Science -

University of The City of Manila, Philippines (Pamantasan Ng Lungsod Ng Maynila)
Manila, Philippines
06.1996

Skills

  • Legacy Systems
  • HP Nonstop/Tandem
  • IBM Mainframe
  • Analytic Thinking
  • Problem Solving
  • SDLC
  • COBOL Proficiency
  • Coding and Updating Applications
  • Debugging and Troubleshooting
  • Unit, Integration, Regression and Shift Left Testing
  • Bug Fixes
  • Production Support
  • Code Deployment
  • Documentation Writing
  • Peer Code Review
  • Off-shore and Near-Shore Training

Timeline

Senior Programmer Analyst at Telus International

Zortech Solutions Inc.
01.2022 - 12.2023

COBOL Consultant at Telus Inc.

Alithya Inc
10.2018 - 12.2021

Senior Programmer-Analyst I

TELUS Incorporated (since Emergis)
06.2006 - 10.2018

Computer Consultant to Citibank Intl

Australasian-IT Software Services Private Limited
02.2001 - 04.2006

Analyst-Programmer at Standard Chartered Bank

DL Resources Private Limited
07.1999 - 02.2001

Applications Specialist

Equicom Systems Management, Philippines
08.1998 - 03.1999

Computer Consultant

Far East Bank and Trust Company
12.1996 - 07.1998

Programmer Trainee

Software Inc.
12.1996 - 01.1997

Bachelor of Science in Computer Science -

University of The City of Manila, Philippines (Pamantasan Ng Lungsod Ng Maynila)

Technical Environment

Himalaya NonStop S-Series, HP Nonstop Blade, IBM PC’s with PC3270/TN3270/TN5250 Emulation, IBM 3390, MVS ESA, Windows, Novell Netware, Guardian, MVS JCL, COBOL, CICS, DB2, VSAM, TACL, Enscribe, TSO/ISPF, TSO PLUS, Basic Mapping Support, SAS, Easytrieve, ChangeMan, Infoman, CEDF, XPEDITER, Intertest, ENDEVOR, File-Aid, Startool, TEDIT, Ultraedit, Enform, Enscribe, Visual Inspect

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Monaliza GatchalianSenior COBOL Programmer Analyst