Mona Silva
Orland
Summary
Reliable and honest with background in maintaining cleanliness and supporting operations in busy casino environment. Proven track record of swiftly addressing spills and ensuring well-presented facility. Demonstrated reliability and strong attention to detail. Experienced with customer relationship and retail sales.
Overview
18
18
years of professional experience
Work History
Casino Porter
Rolling Hills Casino
03.2022 - 12.2024
- Assisted in maintaining cleanliness gaming floor,restrooms,restaurants and events centers.
- Learned proper handling techniques for cleaning equipment an
- Followed safety protocols to ensure a secure working atmosphere.
- Enhanced customer satisfaction by promptly responding to guests'' requests for assistance with directions or other needs.
- Maintained a safe environment by regularly inspecting and reporting any potential hazards or safety concerns.
Truck Driver
Morning Star Trucking
07.2016 - 09.2016
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate logs of driving.
- Operated commercial vehicles to transport goods efficiently from fields back to processing plant.
Sales Associate
Tesoro Gas Station
11.2006 - 07.2016
- Provided exceptional customer service by assisting customers with fuel purchases and convenience store items.
- Maintained cleanliness and organization of store.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Operated cash register efficiently, ensuring accurate transactions and maintaining a balanced drawer.
Education
General Studies
Butte College
Oroville, CACDL Certification
Foster Elite Truck Driving School
Red Bluff, CA04-1998
High School Diploma -
Orland High School
Orland, CA06-1976
Skills
- Strong work ethic
- Cleaning expertise
- Team player attitude
- Reliability and punctuality
- Cash handling proficiency
- Customer service
Timeline
Casino Porter
Rolling Hills Casino
03.2022 - 12.2024
Truck Driver
Morning Star Trucking
07.2016 - 09.2016
Sales Associate
Tesoro Gas Station
11.2006 - 07.2016
General Studies
Butte College
CDL Certification
Foster Elite Truck Driving School
High School Diploma -
Orland High School