Mona Saei
Montreal,QC
Summary
Proven Public Relations specialist with a track record of amplifying brand messaging and enhancing brand awareness for Bam Khodro Co through strategic media coverage and promotional campaigns. Skilled in public relations research and proficient in fostering superior customer relationships, demonstrating both exceptional communication acumen and customer service prowess.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Public Relations
Bam Khodro Co
02.2018 - 12.2022
- Supported public relations efforts by amplifying press coverage through targeted sharing across all social channels.
- Supported public relations efforts by drafting press releases, coordinating media outreach, and tracking coverage results.
- Collaborated with public relations teams to secure media coverage that amplified brand messaging across multiple channels.
- Enhanced brand awareness in target markets through well-executed promotional campaigns and public relations initiatives.
Customer Service
Kerman Khodro Co
04.2011 - 02.2018
- Met customer service objectives by providing superior customer service to Language-speaking customers.
- Provided excellent customer service, resolving client concerns efficiently and effectively.
- Supported professional development of bilingual customer service agents.
- Greeted incoming customers and provided reliable, friendly customer service.
Education
Bachelor's Degree - BA in Literature And Linguistics
Karaj Azad University
Karaj2004
Skills
- Public relations background
- Public relations proficiency
- Public Relations Research
- Public relations acumen
Languages
Persian
English
Certification
Certificate of Photography | 2011
Timeline
Public Relations
Bam Khodro Co
02.2018 - 12.2022
Customer Service
Kerman Khodro Co
04.2011 - 02.2018
Bachelor's Degree - BA in Literature And Linguistics
Karaj Azad University
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