Mona Puri
Powell River,BC
Summary
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Shoppers Drug Mart
Powell River, BC
07.2022 - Current
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Developed promotional displays that enhanced customer engagement and increased sales volume.
- Trained and mentored new staff, fostering a collaborative team environment.
- Analyzed sales data to identify trends and inform product placement decisions.
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction scores.
- Managed cash office duties , including bank deposits, safe audits.
Front Desk Receptionist
Varma Dental Clinic
Powell River, BC
07.2022 - 06.2023
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Cashier
Walmart
Powell River, BC
03.2022 - 06.2022
- Managing inventory flow from backroom to floor.
- Optimizing customer experience.
- Conducting inventory management.
- Manage cash office duties , including bank deposits, safe audits.
- Resolve customer inquiries and complaints.
- Promotional merchandising setup.
- Supervise team members including cashiers and Merchandisers.
Promo Merchandiser
Canadian Tire
Powell River, BC
11.2019 - 02.2022
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Established strong vendor relationships to maintain and support business.
Kitchen Helper
Thaidal Zone
Powell River, BC
01.2020 - 04.2020
- Cleaned and organized kitchen stations to promote team efficiency.
- Followed supervisor instructions to complete tasks on time.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Masters in Law - Law Studies
Kurukshetra University
India05-2006
Bachelor of Arts -
Punjab University
India07-1996
Skills
- Hardworking
- Honest and Positive
- Punctual and Problem Solving
- Customer relations
- Store organization
- Attention to detail
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Assistant Store Manager
Shoppers Drug Mart
07.2022 - Current
Front Desk Receptionist
Varma Dental Clinic
07.2022 - 06.2023
Cashier
Walmart
03.2022 - 06.2022
Kitchen Helper
Thaidal Zone
01.2020 - 04.2020
Promo Merchandiser
Canadian Tire
11.2019 - 02.2022
Bachelor of Arts -
Punjab University
Masters in Law - Law Studies
Kurukshetra University