Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mona Munn

New Bandon

Summary

Proven track record of enhancing team productivity and customer satisfaction at A&W, leveraging strong leadership and computer skills. Excelled in creating organized, safe environments and streamlining processes, achieving significant improvements in efficiency. Known for a positive attitude and ability to motivate, ensuring high-quality service delivery and operational excellence.

Overview

2024
2024
years of professional experience

Work History

Teachers Helper

École Française De Quispamsis
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

Shipping and Receiving

Home Hardware Building Centre
05.2023 - 11.2023
  • Worked with colleagues to explain shipping and receiving processes, establishing sound knowledge of terminal procedures among facility staff.
  • Streamlined shipping and receiving processes by implementing a standardized unloading procedure for all incoming shipments.
  • Streamlined shipping and receiving processes by implementing efficient inventory management systems.
  • Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.

PSW

Kindred Home Health
05.2022 - 08.2022
  • Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
  • Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
  • Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Missionary

Global Missions
10.2018 - 11.2019
  • Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
  • Prepared and delivered mission-related presentations to church and community groups.
  • Developed effective communication skills by interacting with diverse populations in various settings.
  • Established trust within the community through regular engagement and consistent support.

Cashier Supervisor

Tim Hortons
01.2018 - 10.2018

Manager

Menchies Yogurt
05.2015 - 05.2016
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Manager

A&W
01.2015 - 06.2015
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Diploma -

École Secondaire Nepisiquit
Bathurst, NB

Skills

  • Positive attitude
  • Friendly and outgoing
  • Cleaning and sanitizing
  • Computer skills
  • Bilingual
  • Outgoing
  • Learn fast

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Shipping and Receiving

Home Hardware Building Centre
05.2023 - 11.2023

PSW

Kindred Home Health
05.2022 - 08.2022

Missionary

Global Missions
10.2018 - 11.2019

Cashier Supervisor

Tim Hortons
01.2018 - 10.2018

Manager

Menchies Yogurt
05.2015 - 05.2016

Manager

A&W
01.2015 - 06.2015

Teachers Helper

École Française De Quispamsis

Diploma -

École Secondaire Nepisiquit
Mona Munn