Mona Jandali
Mount Royal,QC
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Part-time Babysitter
06.2022 - Current
- Offered emotional support by actively listening to children's concerns and responding empathetically while fostering their problem-solving abilities.
- Sang songs and facilitated creative play.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and parents, fostering trustful relationships.
Childcare Provider
06.2022 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Developed age-appropriate activities and crafts to engage children.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Provided emotional support and guidance to children during difficult times.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Volunteer
Manoir Westmount
12.2023 - 12.2023
- Provided attentive personal care, emotional support and companionship to elders while respecting their dignity and privacy, fostering trustful relationships.
- Helped decorate their Christmas tree providing contentment to elderly in community homes.
- Improved quality of life for elders by engaging them in meaningful conversations, card games, and social interactions.
Car Washer
Miss Edgars and Miss Cramps School
09.2023 - 09.2023
- Designed and displayed promotional materials to increase carwash visibility and engagement.
- Engaged with community members to encourage participation and support for a fundraising initiative
- Greeted customers and guided cars into washing area.
- Worked collaboratively in a team environment.
- Answered customer questions on pricing, products, procedures, and materials used.
Volunteer
Dairy Queen Place Des Arts
04.2022 - 05.2022
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Used strong interpersonal communication skills to convey fundraiser information to others.
Volunteer
Miss Edgar's and Miss Cramp's School
03.2022 - 03.2022
- Implemented effective sales strategies to maximize fundraising profits during an event called Bazaar.
Volunteer
Fondation Papillion
02.2022 - 03.2022
- Painted and drew butterflies on paper and placed them on indoor hospital blank walls to help facilitate a more positive and colorful environment.
- Used Adobe Photoshop to complete basic image editing such as improving lighting and color of butterfly photos and printing them.
- Helped maintain a positive working environment by fostering teamwork among colleagues.
- Delivered projects under tight deadlines without sacrificing quality or creativity.
- Strengthened teamwork among colleagues through effective communication and collaboration on tasks.
Volunteer
Les Garderies K.I.D.S.
03.2019 - 04.2019
- Contributed towards high-quality childcare service by respecting and adhering to all daycare policies and procedures, maintaining a professional demeanor at all times.
- Supported daycare staff in maintaining a clean, organized, and safe environment for children's daily activities.
- Enhanced children's social skills by implementing interactive activities and group play sessions.
- Developed strong relationships with each child under my care, building trust while providing emotional support as needed.
- Read stories and facilitated creative play.
Education
Social Science Human Behaviour -
Marianopolis
Quebec, QC06-2026
High School Diploma -
Miss Edgars And Miss Cramps - Private School
Québec, QC06-2024
Skills
- Teamwork and collaboration
- Patience and empathy
- Friendly, positive attitude
- Strong communication and interpersonal skills
- Adaptability and flexibility
- Presentation Skills
- Critical Thinking
- Innovation
CPR training
Group leadership
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
ASL
Professional Working
Spanish
Limited Working
Awards
1st Synchronized Swimming - 2019
- Most dedicated player
3rd Cross Country Running - 2022
Certification
- PADI Open Water Diver Course - 2023
- Red Cross Babysitter Course - 2021
- Red Cross First Aid & CPR/AED Course - 2021
Interests
- Collaborative Work Environments
- Data Analysis
- Debating
- Marketing
- Psychology
Extracurricular activities
- Tennis
- Sailing
- Swimming
- Piano
Software
Adobe Photoshop
Microsoft
PowerPoint
Timeline
Volunteer
Manoir Westmount
12.2023 - 12.2023
Car Washer
Miss Edgars and Miss Cramps School
09.2023 - 09.2023
Part-time Babysitter
06.2022 - Current
Childcare Provider
06.2022 - Current
Volunteer
Dairy Queen Place Des Arts
04.2022 - 05.2022
Volunteer
Miss Edgar's and Miss Cramp's School
03.2022 - 03.2022
Volunteer
Fondation Papillion
02.2022 - 03.2022
Volunteer
Les Garderies K.I.D.S.
03.2019 - 04.2019
Social Science Human Behaviour -
Marianopolis
High School Diploma -
Miss Edgars And Miss Cramps - Private School
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