MONA BISHT

Bringing over 14 years of extensive IT experience, currently contracted by NoblQ IT Services and working for NCR Voyix Corporation. Formerly held the position of IT Senior Analyst at NCR. Demonstrated consistent ability to contribute effectively to a team of 15+ professionals in the Logistics Domain. Proficient in utilizing diverse tools and technologies to ensure Platinum-level SLA support for applications.

• Designed, developed, and managed several critical projects from scratch, utilized across logistics plants company-wide.
• Oversaw release management and deployments to lower and production environments.
• Acted as the primary resource for application health checks and disaster recovery planning.
• Developed various web utilities to ensure business continuity.
• Successfully upgraded applications to new Windows servers for both lower and production environments.
• Identified and resolved business roadblocks/issues through incident and problem management.
• Collaborated closely with other teams to ensure end-to-end data flow, including Enterprise Service, SOUP (middleware), and ERP.

• Managed the complete development lifecycle, including requirement gathering, planning, development, and product management for the current application in use.
• Expert in creating and managing innovative, efficient solutions to accelerate delivery and maintain business continuity using the ASP.Net platform.
• Extensive experience in developing and managing web applications, WCF Services, and consumer-focused standalone products.
• Collaborated with management and business teams to strategize and align long-term solutions for new features and address roadblocks.