Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Momodou Barry

Vancouver,BC

Summary

Experienced HR professional skilled in managing the full recruitment cycle, from drafting job descriptions to extending job offers, using Workday. Expert in developing HR reporting systems that monitor workforce metrics and financial health, enhancing data accuracy and process efficiency. Proficient in Excel for data analysis and presentation. Manages all aspects of the employee lifecycle and provides robust support in leave management. Known for strong advisory skills in HR practices and strategic system utilization. Actively pursuing CPHR certification.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

University of British Columbia
06.2024 - Current
  • Provides clerical support to Registration Services Coordinator, Director of Conference Services, and Conference Coordinators.
  • Maintains and updates lost and found inventories.
  • Handles cash and processes guest payments, including cross-checking daily deposit against postings.
  • Inserts guest information into template letters for routine guest communication.
  • Responds to customer inquiries regarding accounts. Investigates and resolves complaints regarding discrepancies in consultation with Conference Services Managers and/or Front Desk Manager, initiates corrections when necessary.
  • Participates in registration services activities including on-site registration and preparing delegate kits (name badges, material collating, etc.).
  • Provides information to conference delegates regarding conference activities via email or telephone.

Human Resources Coordinator

Standard Chartered Bank
08.2019 - 06.2023
  • Manages the full recruitment process, from creating job descriptions to making job offers.
  • Acts as an HR expert, analyzing data, supporting colleagues and clients, and reporting to senior management.
  • Designs and establishes HR reporting frameworks tracking financial performance related to salaries, staffing levels, and more.
  • Reviews and analyzes HR financial data, identifying trends, key indicators, and variances.
  • Manages data in Microsoft Excel, integrating findings into comprehensive reports and presentations.
  • Coordinates the HR orientation and onboarding process, ensuring effective training and development of materials.
  • Manages attendance and various employee leave programs, including maternity, medical, and unpaid leaves.
  • Ensures compliance with all HR-related documents from hiring to retirement, in line with regulations and policies.
  • Provides routine HR advice on policy, procedural questions, and collective agreements, escalating complex issues as necessary.
  • Improves HR system efficiencies and reporting capabilities for optimal process performance and data accuracy.
  • Collaborates with HR colleagues to resolve system issues and enhance process efficiency.
  • Involved in creating and enforcing HR policies, procedures, and guidelines.
  • Assists in delivering HR training programs and manages special projects, including analytical reporting and other duties as needed.

Education

Master of Science - Resources Environment And Sustainability

University of British Columbia
Vancouver, BC
05-2025

MBA -

Asia University
Taiwan
07-2022

BBA - Human Resources Management

Alakh Prakash Goyal Shimla University
India
07-2019

Skills

  • Proficiency in Workday HR processes
  • Recruitment and hiring expertise
  • Data analysis and reporting
  • Project management
  • Familiarity with Employment Law
  • Advisory and communication skills
  • Organizational skills
  • Team collaboration

Languages

English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Indonesian
Professional Working

Timeline

Customer Service Representative

University of British Columbia
06.2024 - Current

Human Resources Coordinator

Standard Chartered Bank
08.2019 - 06.2023

Master of Science - Resources Environment And Sustainability

University of British Columbia

MBA -

Asia University

BBA - Human Resources Management

Alakh Prakash Goyal Shimla University
Momodou Barry