Momina Malik
Milton,ON
Summary
Strategic Healthcare Business Manager with over 8 years of experience optimizing healthcare operations, data management, and digital health initiatives. Skilled in translating clinical insights into business strategies that enhance operational performance, regulatory compliance, and patient satisfaction. Proven success in implementing EMR/EHR solutions, leading data-driven process improvements, and managing cross-functional healthcare teams to achieve organizational goals.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Healthcare Business Consultant (Remote, Part-time)
FunWattle
Sydney
04.2024 - Current
- Advise on digital health product design for speech therapy solutions, ensuring alignment with healthcare compliance and clinical usability.
- Evaluate workflows and recommend improvements for user experience and operational efficiency.
- Collaborate with developers and healthcare professionals to ensure system readiness for launch.
Healthcare Business Manager
Ascend Analytics Inc.
Mississauga, ON
09.2022 - Current
- Lead data analytics and process improvement initiatives across clinics and health networks to optimize efficiency and care delivery.
- Conduct detailed workflow mapping and gap analyses to streamline patient intake, referrals, and billing processes.
- Develop and present KPI dashboards that improved leadership decision-making speed and accuracy by 30%.
- Collaborate with multidisciplinary teams to translate operational challenges into scalable data-driven solutions.
- Support EMR/EHR integrations and provide end-user training for seamless system adoption.
- Provide training and support to staff during new system implementations and process transitions.
Healthcare Operations Associate
Hijaz Hospital
Lahore
02.2020 - 02.2022
- Streamlined patient documentation and record management processes, reducing administrative errors and improving data accuracy.
- Coordinated cross-departmental initiatives to enhance workflow efficiency and patient satisfaction.
- Supported quality assurance and policy development aligned with healthcare standards.
Medical Doctor
Hijaz Hospital
Lahore
02.2018 - 01.2020
- Diagnosed and treated diverse medical conditions while maintaining thorough clinical documentation.
- Optimized patient records workflow, reducing errors and increasing efficiency.
- Led patient education initiatives to improve treatment adherence and long-term outcomes.
Medical Officer
Fatima Memorial Hospital
Lahore
05.2015 - 05.2016
- Provided care across multiple departments including Medicine, Surgery, OB/GYN, and Neurology.
- Implemented process improvements that decreased patient wait times by 20%.
- Collaborated in multidisciplinary care planning to enhance patient safety and treatment outcomes.
Education
BSc -
University of Punjab
Pakistan04-2016
MBBS -
University of Health Sciences
Pakistan03-2015
Skills
- Healthcare Data Analytics & KPI Reporting
- EMR/EHR Systems Optimization
- Business Process & Workflow Improvement
- Stakeholder Collaboration & Change Management
- Requirements Gathering & System Implementation
- SQL (Basic), Advanced Microsoft Excel
- Healthcare Operations & Compliance
Certification
Google Advanced Data Analytics Certificate, AI in Healthcare Specialization, Stanford University, Healthcare Analytics Essentials, Northeastern University, Introduction to Healthcare, Stanford University, COVID-19 Training for Healthcare Workers, 06/2021, Dengue Prevention and Control Program [04/2018] Lahore, Pakistan, Cardiac First Response [01/2015- 12/2015] American Heart Association
Languages
English | Urdu | Punjabi
Timeline
Healthcare Business Consultant (Remote, Part-time)
FunWattle
04.2024 - Current
Healthcare Business Manager
Ascend Analytics Inc.
09.2022 - Current
Healthcare Operations Associate
Hijaz Hospital
02.2020 - 02.2022
Medical Doctor
Hijaz Hospital
02.2018 - 01.2020
Medical Officer
Fatima Memorial Hospital
05.2015 - 05.2016
BSc -
University of Punjab
MBBS -
University of Health Sciences