MOMANYI OSINDE SILAS

• Ensure accurate and efficient Management of inventory and appropriate stock levels are maintained including ordering, restocking and minimizing losses due to theft of expiation
• Supervised, trained and motivated staff to provide excellent customer service including training and and defining their roles, responsibilities and expectations
• Develop and execute marketing strategies to attract and retain customers, promote new products and drive more sales including advertising and promotions
• Build strong relationships with vendors and distributors to negotiate favorable pricing and delivery terms
• Manage and maintain financial health and operations and managing budgets, monitoring expenses and optimizing pricing strategies to ensure profitability.
• Maintaining clean and organized store that meets all health and safety regulations.
• Provide excellent customer service and ensure customer satisfaction.
• This includes training staff, managing customer inquiries and addressing concerns promptly.
• Implement store policies and procedures that align with the premises mission and values.

Achievements

• Successfully led in the implementation of job cards and biometrics systems, this led to easy tracking of workers.
• Successfully led to implementation of the digital systems of watching football in the bar and also the liquor stores by introducing modern DSTV packages and splitters to allow access of different matches aired at the same time.
• Successfully introduced Strong knowledge of beverages and product promotions with give aways in both bar and liquor stores on every second week of the month, hence increasing footfall.
• Successfully introduced pool tables and pool tournaments on every second week of the month with prizes to be won, this has increased footfall and sales.

• Act as a link between the office and brand ambassadors
• Ensure outlets are physically recced before activations
• Collect collateral for activation and brand ambassador's kits
• Take charge of activations in outlets for smooth running of exercise
• Create and submit report sale to immediate supervisor upon reps confirmation on actual sales made
• Attend post mortem meetings on weekly basis, agenda being what worked during previous activation and what didn't work
• Identify possible challenges expected in course of each project and plan on how to resolve or mitigate them may lead to discord during project execution
• Provide training that team members should need
• Address consumer concerns in the outlets.

• Establish report with customers and enhance team work
• Receiving and answering telephone calls to clients and making appropriate transfers
• Assisting and guiding clients on how to pay for parking online
• Giving clients appropriate directions on how to renew business permit
• Assisting clients to understand adjust and adapt to new parking system
• Collecting problems faced by clients and tabling them to the higher personnel
• Assisting in selection company's products and services.

• Accomplishing marketing and sales objectives
• Implementing, and evaluating advertising of products and services
• Conducting trade promotion programs and developing field sales action plans
• Creating solutions and ensuring smooth sales process
• Helping customers to ascertain what they want
• Open and close cash registers
• Demonstrating product knowledge helps promote value of products.
• Assisting customers is a duty that requires selecting best product to satisfy customer's needs
• Maintain records related to sales at shop.