Molly Milne-Gerlaugh
Los Angeles,CA
Summary
Experienced front-of-house professional with a track record in a popular, award-winning restaurant. Adept at managing high-pressure situations with composure as a host, busser, and food runner. Known for delivering exceptional, friendly service and creating a positive dining experience. Dedicated to maintaining high standards of professionalism, enhancing customer satisfaction, and promoting the restaurant’s excellent reputation
Overview
6
6
years of professional experience
Work History
Host, Busser, Food-Runner at Awarded Restuarant
American Flatbread
06.2023 - Current
- Handled high-pressure situations with composure, warmly and effectively managing large parties and unexpected events during busy shifts, ensuring a positive and friendly customer experience.
- Consistent communication with servers, bussers, and BOH to ensure customer satisfaction without overwhelming the restaurant.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Proficient on Resy.
Farm Stand Tender and Farm Worker
Ceres Garden (Organic Vegetable Farm)
06.2021 - 08.2022
- Managed farm-stand: took customers' orders, made recommendations, handled cash and credit transactions.
- Assisted with public outreach through social media.
- Made pies, pesto and various dishes for sale with and without recipes.
- Processed eggs, fruit, and vegetables, ensuring adherence to food safety and hygiene practices.
- Engaged in heavy lifting and challenging physical labor through haying, mulching, and transporting waste in all types of weather.
Intern
Audubon Vermont
01.2022 - 06.2022
- Collaborated with conservationists to restore habitat for golden-winged warblers by planting native vegetation and removing invasive shrubs.
- Assisted with educational programs and outreach.
- Developed strong organizational and communication skills through various project tasks.
- Assisted ornithologists in netting and tagging birds to aid conservation efforts.
- Conducted surveys of threatened birds to monitor population trends and recorded data.
Volunteer
Vermont Center For Ecostudies
01.2019 - 04.2021
- Collaborated with conservation biologists to identify vernal pools and monitor populations of vulnerable amphibians.
- Set up remote audio and temperature sensors and recorded measurements of vernal pools
- Our measurements were used in development of Vermont Atlas of Life GIS system
Education
Bachelor of Science - Ecology And Evolutionary Biology
University of California - Los Angeles (UCLA)
Los Angeles, CA06.2026
High School Diploma -
Champlain Valley Union High School
Hinesburg, VT06.2022
College Credit - Environmental Science, Activism And Leadership
Governor's Institute of Vermont
07.2021
Timeline
Host, Busser, Food-Runner at Awarded Restuarant
American Flatbread
06.2023 - Current
Intern
Audubon Vermont
01.2022 - 06.2022
Farm Stand Tender and Farm Worker
Ceres Garden (Organic Vegetable Farm)
06.2021 - 08.2022
Volunteer
Vermont Center For Ecostudies
01.2019 - 04.2021
Bachelor of Science - Ecology And Evolutionary Biology
University of California - Los Angeles (UCLA)
High School Diploma -
Champlain Valley Union High School
College Credit - Environmental Science, Activism And Leadership
Governor's Institute of Vermont
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