Molly Mazerolle
Administrative Assistant
Kitchener,ON
Overview
41
41
years of professional experience
1
1
year of post-secondary education
Work History
Administrative Assistant
VEAL FARMERS OF ONTARIO
Guelph, ON
08.2016 - 04.2023
- Performed variety of office duties including phone answering, filing, mail processing, maintained office supplies and equipment, tracked and shipped marketing materials inventory, bank deposits, processed PayPal orders and coordinated catering for board meetings amongst other tasks.
- Supported team with member inquiries, information gathering and document formatting.
- Maintained member database and contact lists for email marketing. Produced lists for magazine distribution and other mailings.
- Produced weekly market report and assisted with the production of the weekly and monthly membership eblasts. Posted reports to the association's websites and uploaded to phone app.
- Created/updated fillable and auto-calculating PDF forms.
- Coordinated IT software and hardware upgrades with external vendor.
- Managed licenses and domain renewals.
Bilingual Customer Service/Office Administrator
SOUTHGATE MANUFACTURING INC.
Wallenstein, ON
01.2014 - 07.2016
- Responsible for receiving & entering customer orders, verifying inventory levels, coordinating with production staff, ordering non-stock items and arranging transportation logistics with multiple carriers.
- Primary contact for French clients and member of team handling English clients' incoming inquiries and outgoing sales calls.
- Office tasks including printing of bar codes & box labels as needed, maintenance of filing systems, client profiles and buying group customer lists, EDI invoicing, A/R collections and additional tasks as required
Bilingual Customer Service Agent
TDL GROUP CORP. (Tim Hortons)
Guelph, ON
07.2013 - 12.2013
- Worked efficiently in a team oriented, call center environment receiving and processing restaurant orders and helped resolve any issues.
- Created and processed restaurant return authorizations to Distribution Center.
- Processed credits and debits based on vouchers.
Office Administrator
ALMCAN MANUFACTURING INC
Woodbridge, ON
05.2010 - 06.2013
- Facilitated order taking and order entry roles, invoicing, statement preparation, bank deposits and bank reconciliations.
- Responsible for A/P posting, payroll preparation.
- Responded to client inquiries in a timely and effective manner, initiating client investigations as needed.
- Reorganized and streamlined client databases, product quotation system, enhanced statistical reporting systems and established bilingual functionality.
Office Manager
A. KARPAT LTD
Montreal, QC
12.1981 - 03.2010
- Responsible for administration of office processes, managing office staff.
- Oversaw company bookkeeping, preparation of quotes, prepared payroll and sales commissions, prepared tax remittances and year end documents including accruals for company accountants/auditors.
- Placed purchase orders with international suppliers, coordinating freight forwarding and customs documentation for imports and exports with brokers.
- Oversaw product creation/maintenance including product costings, price lists, promotional flyers and catalogue.
- Managed annual physical inventory of 5000+ items.
Education
No Degree - Commerce
McGill University
Montreal, QC 09.1979 - 06.1980
No Degree - Pure And Applied Science
McGill Unversity
Montreal, QC 09.1978 - 06.1979
College Diploma - Pure And Applied Sciences
St Larence College (CEGEP)
Québec, QC06.1978
Skills
- Bilingual: English and French
- Organized and efficient
- Responsible with a strong work ethic
- Capable of handling multiple tasks concurrently
- Communicates well in team environment
- Works collaboratively with others
- Adaptable to changing task priorities
- Meets time sensitive deadlines
- Microsoft Office professional
- Database maintenance, recordkeeping and bookkeeping proficiencies
References
- Available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
VEAL FARMERS OF ONTARIO
08.2016 - 04.2023
Bilingual Customer Service/Office Administrator
SOUTHGATE MANUFACTURING INC.
01.2014 - 07.2016
Bilingual Customer Service Agent
TDL GROUP CORP. (Tim Hortons)
07.2013 - 12.2013
Office Administrator
ALMCAN MANUFACTURING INC
05.2010 - 06.2013
Office Manager
A. KARPAT LTD
12.1981 - 03.2010
No Degree - Commerce
McGill University
09.1979 - 06.1980
No Degree - Pure And Applied Science
McGill Unversity
09.1978 - 06.1979
College Diploma - Pure And Applied Sciences
St Larence College (CEGEP)
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