Molly MacDougall

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.

• Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
• Enhanced team performance by developing and implementing effective coaching strategies.
• Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
• Organized and led community sports events, promoting physical activity and sportsmanship in local area.
• Fostered positive and inclusive team environment, leading to increased team cohesion and morale.

- sorting, storing and retrieving paper and electronic files

- entering data into forms and records

- scanning paper files and file electronically

- conducting staffing processes

- other administrative tasks

• Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
• Showed understanding of customer's personal style and preferences when offering product advice.
• Communicated product information with confidence and educated consumers about company.
• Designed, filled, and arranged eye-catching product floorsets to increase sales.