Molly Lamb
Vancouver,BC
Summary
Motivated employee seeking part time work with a friendly and professional team of people. Strong work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. With lots of experience in the restaurant and customer service related industry. I work well with Technology and use of computers and POS systems as well as fast typing & writing. I am very creative, I am also a Piano player, Singer and Dancer. I am looking for Consistent and stable work where I can positively contribute. Open to Cafe's, Restaurants, Garden Centers or Artistically related environments & Administrative positions. I am willing to learn new skills and train in something new if its a good fit. The gap in my work history is due to living predominantly in South America for the Last 4 years, I am grounded back in Vancouver for the long-term.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Restaurant Hostess
Chancho Tortilleria
07.2025 - 10.2025
- Took and processed customer orders accurately and efficiently.
- Provided both table and counter service.
- Served 8 tops, and larger groups.
- Checked in on people, cleared dishes, and checked in with the customer to make sure the food was tasting good.
- Ran food and drinks.
- Managed cash register and handled transactions with care.
- Maintained cleanliness and organization of dining area.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended meals.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- I did some light bartending, pouring draft beers, making cocktails, and preparing soft drinks and non-alcoholic drinks as well.
Hostess, Busser & Servers Assist
10 Acres the Commons
10.2022 - 12.2022
- Managed reservation system, optimizing seating arrangements for maximum capacity.
- Collaborated with waitstaff to coordinate service flow and enhance guest satisfaction.
- Monitored dining area to maintain cleanliness and address guest needs promptly.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered phone calls to take orders, give information and document reservations.
- Provided patrons with estimated waiting times during peak service hours.
- Cleaned and organized dining areas to enhance guest experiences.
- Reset and cleaned tables quickly to prepare for new customers.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- I ran food for servers as a server's assistant. I carried beverages to the tables from the bar.
- I took payments to assist the servers with larger parties and eight tops.
- Coordinated efficiently with Expo Station to ensure I had the correct orders going to the right tables.
POS & Expo
Salt Spring Coffee
06.2021 - 11.2022
- Monitored inventory levels, placing orders to ensure adequate stock of supplies and ingredients.
- Maintained cleanliness and organization of work areas, adhering to health and safety standards.
- Handled cash transactions accurately, balancing registers at the end of each shift.
- Developed menu knowledge to recommend products effectively based on customer preferences.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
- Prepared high-quality beverages consistently by adhering to established recipes and presentation standards.
- Boosted sales through upselling techniques and suggesting additional menu items based on customer preferences.
- Increased speed of service by optimizing drink preparation techniques without sacrificing beverage quality or consistency.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Used POS system to accurately enter orders and process payments.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Hostess & Food Runner
Tap and Barrel Shipyards
06.2019 - 09.2019
- I worked in a very fast-paced, busy restaurant with a 700-person seating capacity as a hostess and food runner.
- Required very clear and responsive communication skills from me to the managers, and other staff through headsets.
- Bussing tables and filling water.
- Running food orders to customers, preparing foods with the correct sauces, and side dishes to be taken to tables.
- Consistent customer interaction and personable skills with customers ensure that they feel welcome in the restaurant.
- Preparing tables and seating arrangements for large groups and special gatherings.
- Keeping the organization of our digital seating app and information up to date, such as when tables are available, reserved, or need cleaning.
- Managed reservation system, optimizing table turnover and guest flow.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Seated patrons based on guest preferences and seating availability.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Greeted customers and provided menus upon arrival to dining room.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Hostess and Busser
Tree House Cafe
06.2018 - 09.2018
- Verified reservations and wait times with customers.
- Greeted guests upon arrival and escorted them to their tables.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Maintained a clean and organized dining area.
- Accurately recorded customer information into reservation system.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Greeted customers and provided them with menus.
- Assisted in preparing the restaurant for closing.
- Answered phones promptly to record and confirm reservations.
Produce Clerk & Cashier
Thrifty Foods
10.2017 - 06.2018
- Organized and displayed fresh produce to enhance visual appeal, and promote sales.
- Monitored inventory levels, ensuring product availability, and minimizing waste.
- Collaborated with team members to streamline workflow during peak hours, improving customer service.
- Maintained a safe, neat, and clean working environment, and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Received and unloaded new items upon delivery, and checked products for damage
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Processed customer transactions efficiently, ensuring accurate cash handling, and register balancing.
- I greeted customers entering the store and responded promptly to customer needs.
- Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds, and resolving transaction issues.
Education
High School Diploma -
Gulf Islands Secondary School
Salt Spring Island, BC06-2018
Skills
- Order management
- Point of sale
- Customer service
- Communication skills
- Time management
- Team collaboration
- Beverage preparation
- Dining area maintenance
- Table setting
- Comfortable with use of computers and typing
- Responsible and trustworthy
- Food running
- Wine service
- Coffee preparation
- Smoothie making
- Customer seating arrangements
- Digital reservation systems
- Waitlist management
- Table bussing
- Responsible beverage service
- Cash handling
- Order processing
- Food safety compliance
- Friendly, positive attitude
- Attention to detail
- Multitasking
- Computer skills
- Driven and Energetic
- Cleanliness standards
- Light bartending
- Guest engagement
- Professional appearance
- Task prioritization
- Team member support
- Decision-making
Languages
Spanish
Limited Working
Affiliations
- Musician & Singer
- Dancer
Certification
- Valid SIR (Serving it right) certificate
Work Preference
Work Type
Part TimeLocation Preference
On-SiteRelevant Certifications
Valid SIR certificate
Timeline
Server/Restaurant Hostess
Chancho Tortilleria
07.2025 - 10.2025
Hostess, Busser & Servers Assist
10 Acres the Commons
10.2022 - 12.2022
POS & Expo
Salt Spring Coffee
06.2021 - 11.2022
Hostess & Food Runner
Tap and Barrel Shipyards
06.2019 - 09.2019
Hostess and Busser
Tree House Cafe
06.2018 - 09.2018
Produce Clerk & Cashier
Thrifty Foods
10.2017 - 06.2018
High School Diploma -
Gulf Islands Secondary School