Molly Lamb
Vancouver,BC
Summary
Motivated employee with a desire to learn and work with a friendly and professional team of people. Strong work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. With lots of experience in the restaurant and customer service industry.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server/Restaurant Hostess
Chancho Tortilleria
Vancouver, British Columbia
07.2025 - Current
- Took and processed customer orders accurately and efficiently.
- Provided both table and counter service.
- Served 8 tops, and larger groups.
- Checked in on people, cleared dishes, and checked in with the customer to make sure the food was tasting good.
- Ran food and drinks.
- Managed cash register and handled transactions with care.
- Maintained cleanliness and organization of dining area.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended meals.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- I did some light bartending, pouring draft beers, making cocktails, and preparing soft drinks and non-alcoholic drinks as well.
POS & Expo
Salt Spring Coffee
Salt Spring Island, Canada
06.2021 - 11.2022
- EXPO: heating up and packaging food to go, prepping smoothies, running the expo station, managing and keeping track of multiple orders at a time to be served to customers, making coffees, prepping the expo station with supplies, and switching out old coffee batches to make fresh ones.
- CASHIER: The ability to withstand being on the till for 5 hours at a time on busy days requires clear communication, handling refunds, cash/card sales, customer dissatisfaction, fixing incorrect orders, finding quick and sustainable solutions, and having clear knowledge of our menu and what we provide to assist customers with what they want to order.
- Both positions required me to multitask constantly and take on more responsibilities when co-workers at other stations went on breaks.
Hostess & Food Runner
Tap and Barrel Shipyards
Vancouver, Canada
06.2019 - 09.2019
- I worked in a very fast-paced and busy restaurant with a 700-person seating capacity as a hostess and food runner.
- Required very clear and responsive communication skills from me to the managers and other staff through headsets.
- Bussing tables and filling waters.
- Running food orders to customers, preparing foods with the correct sauces, and side dishes to be taken to tables.
- Consistent customer interaction and personable skills with customers so that they felt welcome in the restaurant.
- Preparing tables and seating arrangements for large groups and special gatherings.
- Keeping the organization of our digital seating app and information up to date, such as when tables are available, reserved, or need cleaning.
Hostess and Busser
Tree House Cafe
Salt Spring Island , BC
06.2018 - 09.2018
- Verified reservations and wait times with customers.
- Greeted guests upon arrival and escorted them to their tables.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Maintained a clean and organized dining area.
- Accurately recorded customer information into reservation system.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Greeted customers and provided them with menus.
- Assisted in preparing the restaurant for closing.
- Answered phones promptly to record and confirm reservations.
Sales
Red Shreds Bike & Board Shed
Williams Lake, Canada
04.2016 - 06.2017
- Provided customer service as a salesperson for outerwear gear and equipment, mountain bikes, skis, snowboards, climbing gear, and avalanche safety gear.
- Cleaned and performed opening and closing duties daily with co-workers.
- I sat in on various product demos for new gear.
- I volunteered at the BC Enduro Series mountain bike races.
- It required me to do multiple tasks independently and with my team.
Italian Restaurant & Wedding Catering
Pasta Fresca
Salt Spring Island , BC
06.2014 - 06.2015
- serving customers at the till, cleaning and closing the shop, and preparing meals.
- Food prep for various dishes such as tiramisu, lasagnas, and pizzas to prepare for catering events, island fairs, and markets.
- Serving tables and guests at weddings.
- Operating a pasta-making machine to create pasta from fresh dough to be sold and used in the house.
- Operating meat cutters and slicers with correct safety protocols.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Served appetizers, salads, entrees, desserts, and beverages to guests according to established guidelines. (During weddings)
- Carried trays of drinks to tables, refilled glasses when needed, and cleared away empty dishes.
Education
High School Diploma -
Gulf Islands Secondary School
Salt Spring Island, BC06-2018
Skills
- Order management
- Food preparation
- Point of sale
- Customer service
- Menu knowledge
- Communication skills
- Time management
- Team collaboration
- Conflict resolution
- Beverage preparation
- Dining area maintenance
- Table setting
- Responsible and trustworthy
- Food running
- Wine service
- Coffee preparation
- Smoothie making
- Customer seating arrangements
- Digital reservation systems
- Waitlist management
- Table bussing
Relevant Certifications
Valid SIR certificate
Affiliations
- A previously Competitive Wrestler and Rugby player
- Musician & singer
- Dancer
Certification
- Valid SIR (Serving it right) certificate
Languages
Spanish
Limited
Timeline
Server/Restaurant Hostess
Chancho Tortilleria
07.2025 - Current
POS & Expo
Salt Spring Coffee
06.2021 - 11.2022
Hostess & Food Runner
Tap and Barrel Shipyards
06.2019 - 09.2019
Hostess and Busser
Tree House Cafe
06.2018 - 09.2018
Sales
Red Shreds Bike & Board Shed
04.2016 - 06.2017
Italian Restaurant & Wedding Catering
Pasta Fresca
06.2014 - 06.2015
High School Diploma -
Gulf Islands Secondary School