Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Hi, I’m

Molly Kilgore

Woodbridge,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Tireless in seeking untapped opportunities to optimize business processes.

Overview

5
years of professional experience
1
Certification

Work History

Ocado

Business Support Specialist
01.2023 - Current

Job overview

  • Provide administrative support to Senior Engineering Operation Managers at two Ocado sites, managing 30+ individuals at each location
  • Coordinate and budget for all on/off site work events for day/night shifts employees and management
  • Maintain accurate expense records on salesforce and generate detailed reports to management for budget analysis
  • Lead onboarding tasks for both sites, including TMF registration and coordination with other teams for seamless transitions for new hires
  • Organize training sessions and re-certifications for employees, ensuring compliance with company standards and industry regulations
  • Coordinate schedules, meetings and travel arrangements for executives, optimizing productivity
  • Established French language learning program for Montreal site to support employees education and Quebec residency
  • Proficient in Google Suites and Microsoft excel for data management and communication purposes
  • Actively involved in Women in Technology channel, focusing on communications, recruitment and aided in online conference held February 27th 2024
  • Developed work anniversary program to recognize employee tenure at Ocado.

Amsterdam Brewhouse on the Lake (Queens Quay W.)

Server
06.2022 - 10.2022

Job overview

  • Supervised sections to ensure cleanliness and optimal service delivery
  • Provided efficient service in high-volume environment, prioritizing guest satisfaction
  • Demonstrated adaptability and problem-solving skills in addressing customer preferences
  • Maintained effective communication with guests, colleagues, kitchen staff, and management.

Atari

Head Server
05.2019 - 03.2022

Job overview

  • Resolved customer concerns through negotiation and teamwork
  • Supervised serving staff to ensure completion of closing tasks
  • Developed training protocols for new servers to ensure consistency and efficiency
  • Assisted management with scheduling and inventory management using Microsoft Excel.

Education

University of Ottawa
Ottawa, ON

Bachelor of Science from Honours in Biochemistry With Minor in Art History
04.2019

University Overview

  • Specialized coursework in cellular regulation, linear algebra and psychology.
  • Focused studies in art history, particularly exploring themes of conflict and environmental impacts.
  • Dean's List for Fall 2018.

St. Anne's Catholic Secondary School
Clinton, ON

High School Diploma
06.2014

University Overview

  • Specialized arts program.
  • Completed French immersion (Grade One - Grade Twelve).

Skills

  • Expert with Microsoft Office (Word, Excel, Powerpoint, Skype), Google Suites
  • Experienced with TMF, Salesforce and Workday
  • Proficient in Data Management
  • Exceptional Memorisation, Communication, Customer Service Skills
  • Strong Time Management and Organizational Abilities
  • Expertise in Conflict Resolution, Teamwork and Collaboration
  • Event Management
  • Fluent in English and French

References

Available Upon Request

Certification

Level II Joint Health and Safety Member (2023)

Worksite Safety,

Timeline

Business Support Specialist

Ocado
01.2023 - Current

Server

Amsterdam Brewhouse on the Lake (Queens Quay W.)
06.2022 - 10.2022

Head Server

Atari
05.2019 - 03.2022

University of Ottawa

Bachelor of Science from Honours in Biochemistry With Minor in Art History

St. Anne's Catholic Secondary School

High School Diploma

Similar Profiles

CREATE PROFILE
Molly Kilgore