Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Molly Henderson

Whitehorse Yukon,YT

Summary

I am student with strong interpersonal abilities and am keenly interested in growing my skills in the business industry. I am from the Yukon and am currently pursuing an undergraduate degree at the University of Saskatchewan through the Edwards School of Business.

I bring knowledge and experience in critical thinking and adaptability while being proficient in leading by example. I also possess interpersonal and communication skills that qualify me to make a positive impact in whatever work I undertake. My understanding of the advertised role is that I ensure productivity happens and that deadlines are met.

As a student, I have already had success taking on leadership roles. One of which includes running a small business where I encouraged individuals to shop locally and to be more conscious of the business they chose to support. I managed staff members, lead weekly staff meetings, created efficient scheduling and budgets as well as coordinating and hosting events. I was able to ensure constant customer satisfaction by using social media platforms to engage clients with various brands.

In other previous roles, I have contributed to organizational improvements and attainment of key business targets. My expertise in dealing with data as well as time management skills and self-discipline make me a great addition to your team.

I am organized and dependable; successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals. I would be a great addition to your team and would welcome an administrative role, that offers professional challenges in utilizing excellent interpersonal, time management and problem-solving skills

It is crucial to be open-minded, to take risks and most importantly to have a profound willingness to learn from others. I'm confident that I am the employee you are seeking as I have all the qualifications outlined in your job posting.

Overview

2
2
years of professional experience

Work History

Training Programs Assistant Position

Student Financial Assistance
05.2022 - 08.2022
  • Administered the Student Financial Assistance programs, including Yukon Grant, Canada Student Loan/Grant, and Student Training Allowance
  • Reviewed incoming student applications for the 2021-2022 student intake
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Improved data entry by using Windows 7 soft wear and Microsoft. Worked on performed regular data entry
  • Self-motivated, with a strong sense of personal responsibility.
  • Applying legislative criteria throughout the review, including direct contact with the public
  • Worked flexible hours across night, weekend and holiday shifts.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Seasonal Educator

Lululemon
11.2021 - 12.2021
  • Provided product knowledge and advice to customers about fabrics, fit and function of clothing
  • Processed warehouse stock by, counting, tagging, folding, sizing, and placing items on the floor
  • Communicated effectively and prioritized helping customers over completing other routine tasks in store.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Developed strong rapport with customers and created positive impression of business.
  • Recommended complementary purchases to customers, increasing revenue.

Store Supervisor

Twenty-Eight North
09.2021 - 12.2021
  • Supervised and trained staff including customer engagement, product knowledge, cash handling, opening and closing, working independently, inventory management and maintaining clean and tidy store
  • Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Oversaw financial operations by monitoring expenses and reconciling bank statements.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Promoted business' development by building and maintaining relationships with new clients.

Waitress & Bartender

Speakeasy on Grandville
09.2021 - 10.2021
  • Advised guests on appropriate combinations of food and drinks, accommodated requests, and noted preferences
  • Worked in a fast-paced environment, handled multiple priorities, and learned new procedures
  • Cleaned tables, completed closing duties and re-stocked tableware and supplies
  • Processed orders and payments using POS system terminals and registers

Cosmetic Beauty Advisor

Shoppers Drug Mart
05.2020 - 08.2021
  • Working on commission plus salary effectively engaged with interested customers
  • Drove customer engagement and revenue development with well-planned and executed store events
  • Developed loyal and expanding customer base with consistent delivery of excellent service and beauty advice
  • Identified skin and hair needs of customers to provide assistance in choosing best products.
  • Maintained customer satisfaction by offering expert assistance.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Trained new staff in product knowledge and customer service protocols.

Education

Bachelor of Commerce Degree - Human Resource Management

Edwards School of Business
Saskatoon, SK
05.2026

Completion of First Year - Commerce

Gustafson School of Business
Victoria

French Immersion HighSchool Diploma -

F.H. Collins Secondary School
Whitehorse, YT
06.2020

Skills

  • Critical Thinking
  • Cultural Awareness
  • Planning and Coordination
  • Excellent Interpersonal Communication
  • Organization and Time Management

Accomplishments

 SHAD STEAM/ Entrepreneur Scholar, Toronto Metropolitan University 

Toronto, Ontario, July 2019 

Bronze Cross Certificate , Lifesaving Society, BC & Yukon Branch 

Courtenay, BC., August 2016 

Leadership in Training Level 1, Whitehorse, Yukon 

July 2016 

St, John Ambulance Emergency First Aid, Whitehorse, Yukon 

July 2016 

School Volunteer, Banos, Ecuador 

February 2019 

Yukon Youth Ambassador               

Ushiku, Japan 

Japanese Exchange 

July 2018 

Timeline

Training Programs Assistant Position

Student Financial Assistance
05.2022 - 08.2022

Seasonal Educator

Lululemon
11.2021 - 12.2021

Store Supervisor

Twenty-Eight North
09.2021 - 12.2021

Waitress & Bartender

Speakeasy on Grandville
09.2021 - 10.2021

Cosmetic Beauty Advisor

Shoppers Drug Mart
05.2020 - 08.2021

Bachelor of Commerce Degree - Human Resource Management

Edwards School of Business

Completion of First Year - Commerce

Gustafson School of Business

French Immersion HighSchool Diploma -

F.H. Collins Secondary School
Molly Henderson