Summary
Overview
Work History
Education
Skills
Timeline
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Molly Heaney

Sun Peaks,BC

Summary

Multi-talented Team Member able to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success and ready to learn more about health & safety and Food Hygiene and advance professionally.

Responsible Team Member with punctuality and dedication. Offering 4 years of experience in the food and customer service industry. Hardworking team member experienced in fast pace working invironments always ready to meet high customer demand.

Friendly worker with experience in order taking, payment processing, cash handling, cash outs and food safety. Contributes to team success by working hard, taking on extra work, and meeting customer needs. Great at managing time and helping fellow workers.

Overview

5
5
years of professional experience

Work History

Doughnut Maker

Baby Dohs
05.2023 - Current
  • In charge of all end of day cash outs and maintaining the cash machine.
  • open and close up shop operating machinery making sure everything is turned off and on as needed.
  • Kept workstation and area around workstation neat and clean.
  • Baked, decorated and displayed donuts per guidelines.
  • Prepared and produced quality products to meet or exceed customer and company expectations.
  • Rotated product in coolers and freezers according to FIFO processes.

Pizza Maker

Mountain High Pizza Shop
02.2023 - Current
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Handled customer complaints professionally to prevent negative reviews or loss of business.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.

Food Counter Attendant

Mr Chips
01.2019 - 11.2023
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Operated POS system to process cash and card payments with precision.
  • Contributed to team success by completing jobs quickly and accurately.
  • Processed orders to meet timeframe targets.
  • Offered exceptional customer service with strong product knowledge.
  • Warmly greeted customers and proactively reduced wait times.
  • Learned all tasks required quickly to maximise performance.
  • Prepared and packaged orders with precise presentation skills.
  • Followed optimum procedures and daily checklists to keep establishment in compliance with health and safety codes.
  • Prepared ingredients before busy period based on expected customer levels.
  • Greeted incoming customers, offered menu information, and documented orders.
  • Grilled meats for correct time to reach safe internal temperatures.
  • Fried chicken, fish, and potatoes to make different fast food dishes.
  • Placed previously cooked food into ovens to reheat for customer orders.
  • Checked completed orders for accuracy, quality, and presentation.
  • Received incoming stock shipments, rotated current supplies, and placed new items into correct storage locations.
  • Cleaned food preparation areas, cooking surfaces, and utensils throughout shifts.
  • Operated griddle to heat up or cook meats, cheeses, and bread pieces.

Housekeeper

Sun Peaks Lodge
12.2022 - 02.2023
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Education

Diploma of Higher Education - Pearson BTEC Level 3 90-Credit Diploma in Sport (QCF)

Belfast Metropolitan College
Belfast
06.2021

GCSEs - Mathematics

Southern Regional College
Lurgan
06.2020

GCSEs - English

St Ronan's College
Lurgan
06.2019

GCSEs - Double Award Science

St Ronan's College
Lurgan
06.2019

GCSEs - Food and Nutrition

St Ronan's College
Lurgan
06.2019

GCSEs - Religious Studies

St Ronan's College
Lurgan
06.2019

NVQ Level 2 - Information Technology OCN NI Level 2 Certificate

St Ronan's College
Lurgan
06.2019

Skills

  • Customer service
  • Cash handling
  • Training and development
  • Grill operation
  • Cleaning and Organization
  • Safe Food Handling
  • Phone Orders
  • Washing and Storing Dishes
  • Food Preparation
  • Effective Communication
  • Food Service Standards
  • Excellent Work Ethic
  • Team Player

Timeline

Doughnut Maker

Baby Dohs
05.2023 - Current

Pizza Maker

Mountain High Pizza Shop
02.2023 - Current

Housekeeper

Sun Peaks Lodge
12.2022 - 02.2023

Food Counter Attendant

Mr Chips
01.2019 - 11.2023

Diploma of Higher Education - Pearson BTEC Level 3 90-Credit Diploma in Sport (QCF)

Belfast Metropolitan College

GCSEs - Mathematics

Southern Regional College

GCSEs - English

St Ronan's College

GCSEs - Double Award Science

St Ronan's College

GCSEs - Food and Nutrition

St Ronan's College

GCSEs - Religious Studies

St Ronan's College

NVQ Level 2 - Information Technology OCN NI Level 2 Certificate

St Ronan's College

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Molly Heaney