Molly Gough
Accounts Receivable Specialist
Montreal,QC
Summary
Accounts Receivable Specialist with a track record of reducing outstanding balances and enhancing cash flow at KnowBe4, Inc. Expert in utilizing Netsuite and Salesforce, coupled with exceptional customer service skills, to strengthen client relationships. Took the skillsets learned in years of service industry work and applied it to Accounts Receivable - bringing an extremely high standard of customer service and love of teamwork.
Overview
4
4
years of professional experience
1
1
Language
Work History
Accounts Receivable Specalist
KnowBe4, Inc.
08.2022 - Current
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Apply ACH, Wire, and Lockbox Payments Daily
- Upload Tax Certificates
- Support Order Management with invoicing
- Assist Sales Team with inquiries about their accounts - field over 1,000 emails monthly.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Strengthened relationships with clients by maintaining open communication channels regarding invoicing and payment schedules - manage over 100 customer calls per month.
Restaurant Manager - Server and Bartender
Marjie's
02.2020 - 08.2022
- Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
High School Diploma -
St. Petersburg High School
St.Pete, FL05.2011
Skills
Timeline
Accounts Receivable Specalist
KnowBe4, Inc.
08.2022 - Current
Restaurant Manager - Server and Bartender
Marjie's
02.2020 - 08.2022
High School Diploma -
St. Petersburg High School
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