Molly Ellis
Granite Bay
Summary
Detail-oriented professional experienced in traffic control and customer relations. Recognized for effective communication and building great relationships with customers, drivers and contractors. Pursuing a role where hard work and dedication will be highly valued.
Overview
8
8
years of professional experience
Work History
Traffic Control Flagger
Right Traffic
Mather, CA
06.2022 - Current
- Directed traffic flow at construction sites to ensure safety and compliance with regulations.
- Coordinated with contractors to implement effective traffic control measures during projects.
- Monitored surroundings for hazards and communicated potential risks to team members.
- Educated drivers on detour routes and traffic signal changes to minimize disruptions.
- Collaborated with law enforcement to manage road closures and maintain public safety.
- Trained new flaggers on safety protocols and best practices for traffic control operations.
- Used flagging tools such as stop and slow paddle and red flag.
- Familiar with use of hand signaling procedures.
- Improved efficiency of traffic management through proactive problem-solving strategies.
- Improved traffic flow by efficiently directing vehicles and pedestrians at construction sites.
Sales Representative
Yerba Mate
Sacramento, CA
05.2020 - 06.2022
- Developed and maintained strong relationships with key clients to drive sales growth.
- Implemented tailored sales strategies to increase product visibility and market penetration.
- Collaborated with marketing teams to create promotional materials and campaigns for effective outreach.
- Conducted market research to identify emerging trends and customer preferences influencing sales tactics.
- Trained and mentored junior sales representatives on best practices and company policies.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
Delivery Courier
Amazon
Roseville, CA
03.2018 - 05.2020
- Coordinated timely deliveries to optimize route efficiency and customer satisfaction.
- Managed logistics operations, ensuring adherence to safety protocols and delivery schedules.
- Trained new couriers on operational procedures and best practices for safe driving.
- Implemented process improvements that enhanced delivery speed and accuracy.
- Maintained accurate records of deliveries and customer interactions using company systems.
- Monitored vehicle maintenance needs to ensure reliability and safety standards were met.
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Followed company policies and procedures during shift.
Education
No Degree - Nursing
Sierra College
Rocklin, CAHigh School Diploma -
Granite Bay High School
Granite Bay, CA05-2016
Skills
- Quick learner
- Leadership qualities
- Punctuality
- Tech-savviness
- Customer service
- Time management
- Attention to detail
- Heavy lifting
- Customer relations
Timeline
Traffic Control Flagger
Right Traffic
06.2022 - Current
Sales Representative
Yerba Mate
05.2020 - 06.2022
Delivery Courier
Amazon
03.2018 - 05.2020
No Degree - Nursing
Sierra College
High School Diploma -
Granite Bay High School