Molly Dunlap
Georges River,Nova Scotia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Volunteer Tutor
Promise Partnership
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Coached and mentored less-experienced tutors to observe and measure outcomes.
- Developed student confidence through positive reinforcement strategies.
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
- Mentored and coached students with focus on developing independence and self-confidence.
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Assisted youth with homework assignments, sports, and fitness, art and literacy.
- Assisted mentees in developing self-confidence and positive self-image.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
- Monitored behavior and reported any incidents to appropriate personnel.
- Assisted mentees in setting and achieving educational and career goals to encourage independence.
Server
Inverory Resort
06.2022 - 08.2023
- Quickly cleaned up tables after courses so guests had a clear space for their next course.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of horderve items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate place settings for events.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Delivered services to customer locations within specific timeframes.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Applied effective time management techniques to meet tight deadlines.
Lobster fishing
06.2022 - 09.2022
- Leveraged humane methods to rid areas of specific animals.
- Safely and accurately setup lobster traps and equipment to catch lobster.
- Checked lobster for size to regulations and tossed underweight or egg carrying lobster back in ocean.
- Banded and counted lobsters in a quick and timely fashion.
Cashier
Wendys
08.2020 - 08.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Assisted with preparing salads and cold food items.
- Checked equipment for proper temperatures to keep food safe for consumption.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Processed orders on POS system and accepted cash and charge payments.
- Made change and returned correct cash and coin to patrons.
- Trained newly hired employees on routine tasks and customer service.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Prepared salads, soups and sandwiches for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Brewed coffee and tea and changed out drink station syrups.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
Icecream Scooper
Scoops
08.2019 - 09.2019
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Maintained cleanliness and organization in establishment.
- Operated cash register, taking payments and issuing customer receipts.
- Demonstrated continuous knowledge of menu and service offerings, promotional products and new flavors.
- Carried out cash and card transactions quickly and thoughtfully.
- Operated cash registers and processed payments accurately.
- Notified supervisor and peers of low product inventory and customer complaints.
- Processed sales transactions for cash, debit, and credit purchases.
Education
High School Diploma -
Memorial Composite High School
Sydney Mines, NS06.2021
Skills
- Work in high-stress environments
- Work well both independently and in groups
- Group Tutoring
- Homework Assistance
- Individualized Instruction
- Activity-Based Learning
- Student Motivation
- In-Person Tutoring
- Safe Food Handling
- Beverage Preparation
- Table Setting
- Guest Engagement
- Cash Handling
- Customer Service
- Room Teardown
- Food Service
- Guest Needs Analysis
- Table Bussing
- Food Running
- Team Collaboration
- Silverware Polishing
- Event Setup
- Station Setup and Restocking
- Table Setting Knowledge
- Problem-Solving Skills
- Creative Thinking
- Student Advocacy
- Confidence Building
- Visual Art Creation
- 2D Design
- Creative Capabilities
- Elementary Education
- Middle School Math
- Flexible Schedule
- Attention to Detail
Leadership Experience
I was a part of the Interact Club at school which organized fundraisers to support local and international charities. I was involved with the planning and setup for these events. I was a lead tutor with Promise Partnership, which involves organizing forms and keeping track of which students are matched with which tutors to make sure they are getting the help they need and setting up the Tutor space with supplies and snacks for the students coming in for tutoring.
Timeline
Server
Inverory Resort
06.2022 - 08.2023
Lobster fishing
06.2022 - 09.2022
Cashier
Wendys
08.2020 - 08.2021
Icecream Scooper
Scoops
08.2019 - 09.2019
Volunteer Tutor
Promise Partnership
High School Diploma -
Memorial Composite High School
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