Molly Cole
Cranbrook,BC
Summary
Motivated new graduate who demonstrates high customer service skills to exceed client expectations. Possesses extensive knowledge in a wide range of esthetic procedures and skin anatomy. Knowledgeable and skilled in diverse medical facial treatments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Membership Host
YMCA Of Niagara
05.2018 - 08.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Gate Attendant
Port Burwell Provincial Park
06.2015 - 09.2017
- Communicated with site personnel by relaying information via radio calls.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Provided follow through on all calls with confirmations and dissemination of requested information.
- Prepared customer invoices, accepted payments and processed refund and cancellation requests.
Education
Diploma - Esthetician And Spa Management
Humber College
Toronto, ON04.2023
Diploma - Makeup For Media And Creative Arts
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON04.2021
Skills
- Ability to perform comprehensive client consultation
- Competent on disinfection and sterilization protocols
- Ability to recommend appropriate treatments/products to clients
- Ability to maintain strong rapport with clients
Certification
- CBON Fundamental Infection Control Certification
- WHIMIS Training
Timeline
Membership Host
YMCA Of Niagara
05.2018 - 08.2019
Gate Attendant
Port Burwell Provincial Park
06.2015 - 09.2017
Diploma - Esthetician And Spa Management
Humber College
Diploma - Makeup For Media And Creative Arts
Sheridan College Institute of Technology And Advanced Learning
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