Proven multitasker and organizer, adept in Schedule Management and fostering Professionalism, I significantly enhanced workplace efficiency and safety across roles, notably at Raymond Dental Clinic. Leveraging adaptability and continuous improvement, I excel in fast-paced environments, consistently meeting employer expectations for quality and performance.
Overview
3
3
years of professional experience
Work History
Private Nanny
Tonya Gibb
10.2022 - Current
Led indoor and outdoor activities to entertain and occupy children.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Organized different types of activities to enhance physical and intellectual development.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Built positive and nurturing environments to support child social and emotional growth.
Assisted children with homework assignments and special projects across different subjects.
Monitored schedules to maintain sleeping, eating, and school schedules for children.
Assisted with light housekeeping duties as well as running errands.
Taught children basic life skills, manners and personal hygiene.
Golf Course Attendant
Hells Creek Golf Course
09.2023 - 08.2024
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Created inviting environment for customers by maintaining store organization and cleanliness.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Monitored customers for signs of security concerns and escalated issues to management.
Managed efficient cash register operations.
Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
Monitored first tee, tee off times and turn times to anticipate schedule problems.
Trained in different roles at golf course to help team deliver first-rate support to guests.
Greeted golf course guests and shared information on course conditions, rules and gameplay.
Checked driving range and grounds daily to identify and manage maintenance needs.
Observed guests for proper use of equipment and respectful behavior on property.
Pool Receptionist
Raymond Aquatic Centre
06.2023 - 08.2024
Answered phone promptly and directed incoming calls to correct offices.
Provided clerical support to company employees by copying, faxing, and filing documents.
Maintained confidentiality of information regarding clients and company.
Managed multiple tasks and met time-sensitive deadlines.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Restocked supplies and submitted purchase orders to maintain stock levels.
Resolved customer problems and complaints.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Maintained visitor log for entering and leaving facility for security purposes.
Sterilization Assistant/Front Desk Receptionist
Raymond Dental Clinic
10.2023 - 07.2024
Wrapped trays, instrument packs, and sets.
Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
Identified parameters and sterilization method required for each item to be sterilized.
Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
Picked instruments and supplies for surgeries.
Inspected sterile package integrity prior to distribution.
Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
Monitored inventory levels to keep all medical equipment properly stocked.
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Collected room deposits, fees, and payments.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Maintained confidentiality of sensitive data to protect customer and business information.
Trained new team members on company procedures, customer service and issue resolution.
Scheduled, coordinated and confirmed appointments and meetings.
English Teacher Volunteer
International Language Programs Ilp
02.2024 - 05.2024
Prepared and implemented lesson plans covering required course topics.
Planned dynamic lessons to increase student comprehension of books and literary concepts.
Prepared comprehensive English curriculum for multiple classes.
Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
Assessed student progress and provided feedback to improve performance and establish academic success.
Developed innovative lesson plans to engage students in English language learning.
Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
Kept classroom organized, clean and safe for students and visitors.
Used positive reinforcement and provided clear feedback to help students succeed.
Fast Food Worker
Jerry's Pop Shop
04.2021 - 09.2022
Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Performed shift change tasks each day to keep the store neat
Performed shift change tasks each day to keep store neat and running smoothly.
Greeted customers promptly and took orders to keep flow of traffic moving.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Made change and returned correct cash and coin to patrons.
Checked equipment for proper temperatures to keep food safe for consumption.
Collaborated with team members to quickly fill large orders and serve large parties.
Trained newly hired employees on routine tasks and customer service.
Promptly resolved customer complaints, escalating major issues to supervisor.
Accurately operated cash register to process customer payments.
Education
High School Diploma -
Raymond High School
Raymond, AB
06.2023
Skills
Schedule Management
Workplace Safety
Equipment Sterilization
CPR training
Organizational Skills
Multitasking Abilities
Issue Resolution
Professionalism
Adaptability
Continuous Improvement
Languages
English
Native or Bilingual
Timeline
English Teacher Volunteer
International Language Programs Ilp
02.2024 - 05.2024
Sterilization Assistant/Front Desk Receptionist
Raymond Dental Clinic
10.2023 - 07.2024
Golf Course Attendant
Hells Creek Golf Course
09.2023 - 08.2024
Pool Receptionist
Raymond Aquatic Centre
06.2023 - 08.2024
Private Nanny
Tonya Gibb
10.2022 - Current
Fast Food Worker
Jerry's Pop Shop
04.2021 - 09.2022
High School Diploma -
Raymond High School
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