Summary
Overview
Work History
Education
Skills
Languages
Other
Timeline
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MOLLIE MITHAUG-COOK

Calgary,Canada

Summary

Compassionate and detail-oriented professional with a strong commitment to animal welfare and community engagement. Skilled in recruiting, training, and supporting volunteers, maintaining detailed records, and collaborating across teams to ensure the well-being of animals in care. Experienced in customer service, conflict resolution, and hands-on animal care. Eager to bring leadership, organizational skills, and empathy to the Foster Program Facilitator role at Calgary Humane Society.

Overview

2023
2023
years of professional experience

Work History

Architectural/Electrical Technologist

Dialog
10.2017 - 11.2022
  • Coordinated cross-functional teams and client communications, ensuring accurate information flow; Directly transferable to facilitating communication between foster families and shelter departments.
  • Managed multiple projects from inception to completion both independently and in team environments while balancing multiple tasks and competing priorities.
  • Maintained detailed documentation and scheduling under tight deadlines.
  • Prioritized effectively to balance multiple demands while maintaining accuracy and quality.

Electrical Technologist

Designcore Engineering
06.2014 - 10.2017

Caregiver (Respite)

Loramar Services Ltd.
2009 - 2018
  • Provided day-to-day support to multi-handicapped individuals, adapting routines to meet evolving needs which is transferable to support foster families.
  • Maintained detailed records of behavior, health, and routines, ensuring clear communication with families and healthcare providers.
  • Responded to challenging situations with compassion, fostering a safe and supportive environment.

Education

Diploma - Architectural Technologies

SAIT
Calgary, AB
05-2014

Highschool Diploma -

James Fowler High School
Calgary, AB
01.2008

Skills

  • Volunteer & Committee Recruitment, Training, and Mentorship – experience engaging, onboarding, and supporting volunteers and team members, fostering collaboration and retention
  • Animal Care & Welfare Awareness – hands-on experience providing daily care, enrichment, and behavior observation for companion animals; familiar with safe handling techniques for multiple species
  • Detailed Record-Keeping & Documentation – managing electronic and paper files, schedules, and compliance documentation with accuracy and confidentiality
  • Coordinating Communication – facilitating clear, timely communication among diverse stakeholders, including residents, contractors, clients, and team members
  • Conflict Resolution & Diplomacy – mediating disputes and balancing the needs of individuals with organizational goals
  • Interpersonal Skills – building positive relationships with people from varied backgrounds in both team-based and independent work settings
  • Administrative & Technology Skills – proficient in Microsoft Office (intermediate), email platforms, and database management
  • Physical Handling & Safety Awareness – comfortable with tasks involving lifting, bending, and moving objects up to 40 lbs; safety-conscious in animal and workplace environments

Languages

English
Native or Bilingual
American Sign Language
Native or Bilingual

Other

  • Valid Class 5 Driver’s License (Clean Abstract)
  • Own vehicle and insurance

Timeline

Architectural/Electrical Technologist

Dialog
10.2017 - 11.2022

Electrical Technologist

Designcore Engineering
06.2014 - 10.2017

Caregiver (Respite)

Loramar Services Ltd.
2009 - 2018

Diploma - Architectural Technologies

SAIT

Highschool Diploma -

James Fowler High School

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MOLLIE MITHAUG-COOK