Summary
Overview
Work History
Education
Skills
Timeline
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Mollie Dowell

Calgary,AB

Summary

Reliable Support Worker offering 4-year background promoting client development in Foster care settings. Skilled in facilitating physical and educational activities and monitoring client progress. Observant and patient team player with passion for helping others.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

2026
2026
years of professional experience

Work History

Showroom Sales Consultant

Andrew Sheret
Calgary, Alberta
12.2024 - 03.2025
  • Greeted customers and provided exceptional customer service.
  • Maintained updated knowledge through continuing education and advanced training.
  • Consulted with clients to determine their needs and preferences.
  • Assisted customers in plumbing department by answering questions and helping find needed items.
  • Processed payments for sales transactions using cash registers or POS systems.

Keyholder

The Discovery Hut
Calgary, AB
08.2023 - 12.2024
  • Maintained accurate records of daily, weekly, and monthly sales figures.
  • Assisted in the implementation of new policies and procedures relating to customer service standards.
  • Provided training on cash register operations and customer service techniques to newly hired staff members.
  • Performed opening and closing duties including counting money in the cash drawer, reconciling tills, and setting up registers for the next day's operation.
  • Developed effective relationships with customers through prompt resolution of customer complaints and inquiries.
  • Organized merchandise displays according to company guidelines to maximize product visibility and sales potential.
  • Processed payments using a variety of methods including credit card transactions, checks, gift cards.
  • Provided assistance with unloading delivery trucks and stocking shelves with incoming merchandise items.
  • Responded to safety and loss prevention incidents.

Counter Server

Dairy Queen
Calgary, AB
12.2022 - 08.2023
  • Greeted incoming guests with friendly smile and provided knowledgeable service.
  • Prepared and made ice cream (blizzards), Milk shakes and other custom orders
  • Received, checked and arranged food orders for in-store and carry out customers.
  • Processed order transactions and handled debit and cash operations.
  • Replenished supply inventory of condiments, napkins and bags frequently.
  • Assisted customers in selecting items from menu based on preferences and dietary needs.
  • Maintained complete knowledge of available menu, including daily specials.
  • Adhered to food service sanitation guidelines and standards.
  • Developed long-term relationships with customers, increasing repeat business.
  • Maintained dining and food service areas to maximize safety and cleanliness.

Sessional Support Worker

Credo Care Disability fostering
London, UK
01.2019 - 05.2022
  • Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Helped clients develop coping mechanisms, technical abilities and job skills.
  • Provided ongoing compassionate patient care for each client.
  • Assisted patients with daily personal hygiene.

Waitress

Crooked Billet Pub
Stevenage, UK
12.2016 - 03.2017
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.

Bar Staff Member

Crooked Billet Pub
Stevenage , UK
12.2015 - 03.2017
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Retail Assistant

Primark
Stevenage, UK

Education

Childcare

North Hertfordshire College
Stevenage UK
07.2018

Media Hair & Beauty (including SFX)

North Hertfordshire College
UK
2015

High School Diploma -

Barclay Secondary Academy
Stevenage UK
07.2015

Skills

  • Life Skills Development
  • Daily Living Assistance
  • Experienced With Children that have disabilities
  • Behavior Management Techniques
  • Safety Monitoring and Management
  • Palliative and end of life care experience
  • Problem-Solving
  • Corrective Actions
  • Daily Documentation Skills
  • Patient-Centered Care
  • Flexible Schedule
  • Verbal and Written Communication
  • Information Confidentiality
  • Stocking and Receiving
  • Product Recommendations
  • Safety and Cleanliness Standards
  • Team Leadership Experience
  • Staff Oversight
  • Daily Reporting
  • Stock Management

Course I have completed in Credo care:

  • Medication Foundation
  • Child sexual exploitation
  • Radicalization and extremism
  • Risk management and safer caring in fostering
  • Safeguarding children
  • Food safety and Hygiene in fostering
  • Pediatric first aid

Other courses

London Beauty academy

  • Manicure and gel nails
  • Acrylic nail extensions

Glitterbels by Annabel

  • Gel polish course
  • Acrylic courses

Timeline

Showroom Sales Consultant

Andrew Sheret
12.2024 - 03.2025

Keyholder

The Discovery Hut
08.2023 - 12.2024

Counter Server

Dairy Queen
12.2022 - 08.2023

Sessional Support Worker

Credo Care Disability fostering
01.2019 - 05.2022

Waitress

Crooked Billet Pub
12.2016 - 03.2017

Bar Staff Member

Crooked Billet Pub
12.2015 - 03.2017

Childcare

North Hertfordshire College

Media Hair & Beauty (including SFX)

North Hertfordshire College

High School Diploma -

Barclay Secondary Academy

Retail Assistant

Primark

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Mollie Dowell