Mollie Cale
Ottawa,ON
Summary
Dynamic and creative Baker with a proven track record at Pastel Et Coco, showcasing exceptional skills in baking vegan pastries and customer service. Excelled in producing high-quality baked goods, enhancing customer satisfaction, and maintaining stringent food safety standards. Demonstrated adaptability and teamwork, significantly reducing waste while ensuring product freshness and customer delight. Experienced Baker with passion for creating delicious desserts, pastries and breads. Detail-oriented and works well in fast-paced environments. Skilled in using variety of baking tools and equipment.
Overview
9
9
years of professional experience
Work History
Baker
Pastel Et Coco
05.2023 - 11.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Demonstrated adaptability in adjusting recipes based on available ingredients or dietary restrictions upon request.
Waitress
Marie Callender's Restaurant & Bakery
10.2015 - 06.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Advanced Diploma - Baking And Pastry Arts Management
Algonquin College
Ottawa, ON06.2024
Skills
- Team Player
- Customer Service
- Active listener
- Food safety and sanitation
- Adaptive and creative
- Cake Decorating
- Traditional baked goods
Languages
English
Native or Bilingual
Timeline
Baker
Pastel Et Coco
05.2023 - 11.2024
Waitress
Marie Callender's Restaurant & Bakery
10.2015 - 06.2018
Advanced Diploma - Baking And Pastry Arts Management
Algonquin College
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