Molal Rasuly
Vancouver,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Self Employed
Vancouver Nail Spa
Vancouver, BC
03.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Dental Receptionist
123 Dentist
Vancouver, BC
04.2021 - 09.2023
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Completed patient referrals to other medical specialists.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Ensured patient privacy by adhering to all HIPAA regulations during the collection, storage, and sharing of sensitive information.
Dental Administration
Clearview Orthodontics
Vancouver, BC
05.2019 - 05.2020
- Maintained accurate inventory levels of dental supplies, placing orders when necessary to avoid stock shortages or costly last-minute purchases.
- Improved office organization and workflow through the development of effective filing systems.
- Reduced missed appointments with timely reminder calls and follow-up communications.
- Collaborated with dental team to develop marketing strategies that attracted new patients to the practice.
Education
Certificate - Pharmacy Assistant
Alison
Vancouver, BC03.2023
Certificate - Math For Healthcare
Sprott Shaw College
Vancouver, BC05.2020
Certificate - Communications For Healthcare
Sprott Shaw College
Vancouver, BC06.2020
Diploma - Dental Receptionist And Radiography
CDI College
Burnaby, BC09.2019
Skills
- POS System Operation
- Computer savvy
- Insurance Billing
- HIPAA Compliance
- Customer Service
- Collaboration and Teamwork
- Customer care standards
- Decision-Making
- Critical Thinking
- Excellent multitasking capability
- Appointment Scheduling
- Punctual and Reliable
- Maintaining cleanliness
- Front Office Management
- Insurance Verification
- Treatment room setup
- Data Entry
- Office Opening and Closing
- Dental Radiography
- Microsoft Word
Certification
First Aid and CPR Certification
WHIMIS Certification
Food Safe Certification
Infection Prevention Certification
Barbicide Certification
Languages
English
Native or Bilingual
Farsi
Native or Bilingual
Timeline
Dental Receptionist
123 Dentist
04.2021 - 09.2023
Dental Administration
Clearview Orthodontics
05.2019 - 05.2020
Self Employed
Vancouver Nail Spa
03.2019 - Current
Certificate - Pharmacy Assistant
Alison
Certificate - Math For Healthcare
Sprott Shaw College
Certificate - Communications For Healthcare
Sprott Shaw College
Diploma - Dental Receptionist And Radiography
CDI College