Mokshpreet Kaur
Winnipeg
Overview
1
1
year of professional experience
Work History
Customer Service Clerk
Liqour Mart
11.2024 - Current
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted in training new customer service clerks, sharing best practices and providing guidance as needed.
- Issued receipts and processed refunds, credits, or exchanges.
Security Officer
Black Bird Security
10.2023 - 11.2024
- Observe premises through patrols and security cameras to detect suspicious activities,
- Check credentials, screen visitors, and manage entry to restricted areas.
- Identify and deter theft, vandalism, and unauthorized behavior.
- Enforce company policies, safety regulations, and legal requirements.
- Document security breaches, suspicious activities, and safety hazards in reports.
- Monitor and respond to security alarms and emergency calls.
- Provide directions, escort personnel, and assist individuals in need.
- Handle disputes professionally to maintain a safe and secure environment.
Frontliner
New York Fries- Outlet Collection
09.2023 - 06.2024
- Managed inventory levels efficiently to prevent stockouts, ensuring the availability of necessary items for customers.
- Handled high-pressure situations calmly, resulting in efficient resolution of customer issues.
- Enhanced team efficiency by maintaining a clean and organized work environment.
- Consistently met performance goals, utilizing strong multitasking and prioritization skills.
- Adapted quickly to changes in daily tasks or responsibilities as needed, demonstrating flexibility in meeting evolving business needs.
Education
Associate of Arts - Business Administration
Providence University College
Winnipeg, MB06-2025
High School - Humanities
Govt. Girls Senior Secondary School, Rajpura Town
Rajpura09-2022
Skills
- Record preparation
- Payment processing
- Customer service excellence
- Product knowledge
- Surveillance operator
- Asset protection
- Time management
- Multitasking and organization
- Problem resolution
- Decision-making
- Customer relations
Languages
English
Punjabi
Hindi
License
Valid Provincial Security License
Timeline
Customer Service Clerk
Liqour Mart
11.2024 - Current
Security Officer
Black Bird Security
10.2023 - 11.2024
Frontliner
New York Fries- Outlet Collection
09.2023 - 06.2024
Associate of Arts - Business Administration
Providence University College
High School - Humanities
Govt. Girls Senior Secondary School, Rajpura Town