Highly organized, detail-oriented and thrives in fast-paced, intense environment. Effective at performing home inspections, family interviews and well-being checks. Seasoned Worker with great situational assessments, conflict resolution and effective communication.
Overview
9
9
years of professional experience
Work History
Front Desk Agent
Best Western Plus
Estevan, Canada
09.2023 - Current
Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
Coordinated with internal departments to handle wide range of guest needs.
Input customer data into reservation systems and updated to reflect room changes.
Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
Science Teacher
Government Bilingual High School
Koza, South-West
12.2014 - 08.2023
These years of service has made me assiduous, hardworking and effective in the workload apportioned to me to ensure success.
Conferred with specialists to support needs of students with individualized educational plans.
Guided students through exploration and analysis of different art forms and implemented hands-on approach to art education.
Participated in workshops, trainings and conferences to improve educational skills.
Met with parents to discuss students' progress and review areas requiring improvement.
Human Resource(HR) Personnel
Sandpit Water Source: SWS
Buea(Fako-Division), South West
02.2018 - 04.2019
Recruiting, training, and motivating employees were done for the growth of SWS.
Assisted with planning, organizing and coordinating company events.
Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
Developed and maintained training materials and benefits packets for new hires.
Education
High School Diploma -
ALISON ONLINE LEARNING PROGRAM
ONLINE
02-2024
Masters in Teaching - Education And Skills For Employment
University of Bamenda(HTTC)- Cameroon
Bamenda, Cameroon
12.2013
Bachelor of Science in Micro-biology - Microbiology
University of Buea- Cameroon
Buea, Cameroon
07.2010
Skills
Bilingual with English and French expression
Strong verbal communication
Attentive to safety
Child Safety And Supervision
Community Outreach
Disability Awareness
Child Development Knowledge
Parenting Education
Investigations Coordination
Abuse and Neglect Investigation
Family Support
Documentation Skills
Tel
3063510198
Hobbies and Interests
Love physical fitness.
Reading and research.
Learning graphic designs
Timeline
Front Desk Agent
Best Western Plus
09.2023 - Current
Human Resource(HR) Personnel
Sandpit Water Source: SWS
02.2018 - 04.2019
Science Teacher
Government Bilingual High School
12.2014 - 08.2023
High School Diploma -
ALISON ONLINE LEARNING PROGRAM
Masters in Teaching - Education And Skills For Employment
University of Bamenda(HTTC)- Cameroon
Bachelor of Science in Micro-biology - Microbiology