Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

MOKHTAR MEDJADI

Montreal,QC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
4
4
Certification

Work History

Online Clothes Seller

Vintagersworld.dz
03.2019 - 08.2022
  • Achieved personal and store sales goals with sound customer service and sales protocol.
  • Facilitated positive guest experiences by promptly locating desired items for customers.
  • Implemented store visual standards with proper product placement and advertisement displays.
  • Communicated item availability with retail team members and shoppers.
  • Transferred and received liquidated merchandise from outside vendors.
  • Recommended, selected and located merchandise based on customer desires.
  • Greeted customers to determine wants or needs.
  • Bagged or packaged purchases and wrapped gifts.
  • Prepared merchandise for purchase or rental.

IT Customer Service

Cyber Café EL Fath
07.2013 - 07.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Consulted with customers to resolve service and billing issues.
  • Set up and activated customer accounts.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.

Freelance Translator

Upwork
01.2021 - 05.2022
  • Translated client documents between languages.
  • Facilitated communication for people with limited language proficiency.
  • Proofread translations to identify and correct punctuation, grammatical and translation errors.
  • Prepared subtitle and transcript copy for videos and online presentations.
  • Mediated conversations for one-on-one and group discussions.

Education

High School Diploma -

Mouloud Kacem Nait Belkacem

Bachelor of Science -

University of Blida 1

Skills

  • Team Leadership
  • Hardware Installation
  • Technical Support
  • Application Installations
  • Help Desk Assistance
  • Installation and Repair
  • Technical Writing and Documentation
  • Computer Configurations
  • Printers and Peripherals Installation
  • Organization
  • Computer Proficiency and Microsoft Office
  • Documentation and Reporting
  • Reliable and Responsible

Languages

English
Full Professional
French
Professional
Arabic
Native/ Bilingual

Certification

Google Ads Video Certification, Completion ID: 73574937 - 2021

Google Ads search Certification, Completion ID: 73628777 - 2021

Google Analytics Individual Qualification, Completion ID: 73518704 -

2022

English Language proficiency : EF SET Certificate, Score: 62/100 `C1` - 2020

French Language proficiency : DELF B2 - 2021



Timeline

Freelance Translator

Upwork
01.2021 - 05.2022

Online Clothes Seller

Vintagersworld.dz
03.2019 - 08.2022

IT Customer Service

Cyber Café EL Fath
07.2013 - 07.2022

High School Diploma -

Mouloud Kacem Nait Belkacem

Bachelor of Science -

University of Blida 1

Similar Profiles

CREATE PROFILE
MOKHTAR MEDJADI