Mojib Moslem
Calgary,Alberta
Summary
Results-driven professional with a diverse background in urban planning, administrative support, and customer service. Skilled in project management, data analysis, and resource coordination, consistently improving efficiency and delivering high-quality outcomes. Experienced in mentoring and guiding individuals, streamlining operations, and fostering positive client relationships. Multilingual, fluent in English, Persian, Pashto, and Hindi, enabling effective communication with diverse groups. Recognized for adaptability, problem-solving, and attention to detail, committed to exceeding expectations in dynamic and fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer Youth Leader
Canadian Centre for Victims of Torture
02.2024 - 12.2024
- Mentored25+ youths, led15+ workshops,90% satisfaction
- Partnered with mental health experts,80% improvement rate
Financial/Customer Service Representative
Cash Money
01.2024 - 05.2024
- Submitted Suspicious Transaction Reports to FINTRAC
- Upsold loans/cash advances, generating $12,000
- 95% customer satisfaction, resolved100+ inquiries
- Reduced fraudulent activities by15% in6 months
Administrative Assistant
Vulnerable People Project
09.2022 - 09.2023
- Resettled50+ families, streamlined donation inventory by20%
- Expanded community resources, aiding200+ individuals/year
Education
Bachelor of Applied Science - Urban Planning Engineering
Herat University
Skills
- Project Management Tools: Jira, Asana (Task and Event Coordination)
- Office Productivity: Microsoft Word, Excel, PowerPoint
- Time management
- Strong work ethic
- Attention to detail
- Teamwork and collaboration
- Time management
- Data Analysis and Organization: Proficient in managing and analyzing data for compliance and strategic planning
Accomplishments
- Boosted participant outcomes by 80% through mentoring and workshops.
- Increased engagement and achieved 90% satisfaction by addressing communication barriers.
- Streamlined inventory tracking in Excel, improving efficiency by 20%.
- Resettled 50+ families annually and expanded community resource access.
- Generated $12,000 in additional revenue through upselling with a 95% satisfaction rate.
LNGG
Persian
Native or Bilingual
English
Full Professional
Pashto
Native or Bilingual
Hindi
Limited Working
Internship Status
- Co-op: Urban Planning Engineer, EU Support to Herat Municipality (Jan2020 – Jun2020)
- European Union Support to Herat Municipality (Jan2021 – Apr2021)
- Developed District Upgrading Plans (DUPs) for15 districts
Courses
- Google Professional Project Management (Dec2024)
- Certified Associate in Project Management (CAPM)- Present
Hobbies and Interests
Pilates: Maintains a balanced lifestyle by relieving stress while building strength and flexibility, Travelling: Broadens mind through the exchange of cultures in a new environment, Baking: Boosts mental well-being by stimulating creativity and improving patience
Certification
Google Project Management Certificate – Google/Coursera – 2024
Timeline
Volunteer Youth Leader
Canadian Centre for Victims of Torture
02.2024 - 12.2024
Financial/Customer Service Representative
Cash Money
01.2024 - 05.2024
Administrative Assistant
Vulnerable People Project
09.2022 - 09.2023
Google Project Management Certificate – Google/Coursera – 2024
Bachelor of Applied Science - Urban Planning Engineering
Herat University
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