Mojgan Chakamian
Bowmanville,ON
Summary
At Centro Pizza & Bar, as a Waitress Supervisor, I spearheaded initiatives that enhanced table turnover and dining satisfaction, notably through meticulous task delegation and effective complaint handling. My leadership ensured a harmonious team environment, directly contributing to improved service quality and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Waitress Supervisor
Centro Pizza & Bar
05.2012 - 03.2022
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Education
Associate of Science - Food & Nutrition Studies
The Institute of Holistic Nutrition
09.2011
Skills
- Task Delegation
- Complaint Handling
- Order Accuracy
- Sales Promotion
Languages
English
Professional Working
Persian
Full Professional
Certification
1-Smart Serve
2-Food Handling Certificate
Timeline
Waitress Supervisor
Centro Pizza & Bar
05.2012 - 03.2022
Associate of Science - Food & Nutrition Studies
The Institute of Holistic Nutrition
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