Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mojdeh Mir

Coquitlam

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

18
18
years of professional experience

Work History

Assistant Manager

Pandora
09.2016 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Assistant Manager

Bloo Hookah Lounge
03.2010 - 08.2016
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.

Skin Care Specialist

Shahnaz Beauty Garden
01.2006 - 02.2010
  • Enhanced client satisfaction by providing personalized skin care consultations and treatments.
  • Reduced skin issues for clients by recommending appropriate products and routines.
  • Increased repeat business through exceptional customer service and follow-up appointments.
  • Performed thorough skin analyses to identify specific concerns and tailor treatment plans accordingly.
  • Collaborated with other team members to create a seamless client experience from start to finish.
  • Maintained a clean, safe, and comfortable environment for clients during treatments.
  • Stayed current with industry trends and continued education in advanced esthetic techniques.

Education

No Degree - Skin Care

Medicine College
Port Coquitlam, BC
10.2004

Skills

  • Cost Reduction
  • Employee Performance Evaluations
  • Product and Service Knowledge
  • Recruiting and Interviewing
  • Task Delegation
  • Marketing Knowledge
  • Staff Supervision

Languages

English
Full Professional

Timeline

Assistant Manager

Pandora
09.2016 - Current

Assistant Manager

Bloo Hookah Lounge
03.2010 - 08.2016

Skin Care Specialist

Shahnaz Beauty Garden
01.2006 - 02.2010

No Degree - Skin Care

Medicine College

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Mojdeh Mir