Summary
Overview
Work History
Education
Skills
Timeline
Generic

Moiz Ahmad

Milton,ON

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices, with just over 1 years experience in handling customer interactions.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Real Canadian Superstore
03.2023 - 09.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Gathered customer feedback on products and services, and improved in handling complaints and customer inquiries
  • Made sure customer satisfaction came first and ensured each and every customer felt satisfied with answers to their inquiries

Retail Sales Associate

Walmart
06.2022 - 12.2022
  • Assisted customers by answering questions, provided information and resolved any issues or complaints.
  • Stocked shelves, organized displays, and ensured that products were presented in a clean manner.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Made sure to keep work standards high everyday on the job without flaw

Education

Bachelor's of Engineering -

McMaster University
Hamilton
04.2027

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Conflict Resolution
  • Complaint Handling
  • Loyalty
  • Follow-up skills

Timeline

Customer Service Representative

Real Canadian Superstore
03.2023 - 09.2023

Retail Sales Associate

Walmart
06.2022 - 12.2022

Bachelor's of Engineering -

McMaster University

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Moiz Ahmad