Moisés Alejandro Cordova
Ottawa
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
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Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor
Figaro Coffee House
01.2025 - Current
- Supervised daily operations, ensuring team adherence to service standards and quality control protocols.
- Ensure sales of $2500-$3500 daily sales.
- Trained and mentored staff on customer service techniques and operational procedures.
- Tracked company inventory and noted item shortages for future product orders
- Resolved customer complaints effectively, maintaining high satisfaction levels through effective communication.
- Acquired: Smart Serve & Food Handling Certification
Inventory Manager
Capital Dodge
02.2025 - 08.2025
- Improved and streamlined inventory to sale operations in first 3 months of employments.
- Ordered, analyzed and improved backlogged vehicles plus 15-20 new vehicles daily for dealership.
- Analyzed stock levels and trends to inform procurement decisions.
- Developed and enforced standard operating procedures for inventory accuracy.
- Collaborated with cross-functional teams to enhance supply chain efficiency.
- Skilled in coordinating vehicle logistics, including receiving, inspections, and preparing units for sales.
Barista
Figaro Coffee House
02.2024 - 12.2024
- Operated cash registers and handled cash and card transactions
- Brewing equipment such as grinders, blenders, and espresso machines.
- Proactive customer service.
Supply Chain Manager
Feteinsa
05.2021 - 12.2023
- Logistics activities including warehousing, shipping, receiving, and storage of materials
- Monitored transportation operations.
- Oversaw supply chain operations, ensuring timely delivery of products and optimal inventory levels.
- Developed and implemented process improvements to enhance efficiency across logistics functions.
- Built strong relationships with external stakeholders
- Excellent customer service, proactive and with efficient problem resolution.
Purchasing Manager
Feteinsa
09.2017 - 04.2021
- Utilized effective cost-saving strategies to reduce expenditures.
- Monitored inventory levels in order to anticipate future needs.
- Excellent customer service, proactive and with efficient problem resolution.
Purchasing Agent
Feteinsa
10.2015 - 08.2017
- Prepared purchase orders and tracking.
- Professional relationships with vendors and suppliers.
- Visit suppliers and clients to provide the best possible service proactively and efficiently.
Education
Associate of Arts - Supply Chain Management
Algonquin College
Ottawa, ON08.2024
BBA - Business Administration
Universidad Politecnica Salesiana
Guayaquil, Ecuador04.2022
Skills
- Supply chain coordination
- Problem-solving
- Logistics management
- Warehouse operations
- Microsoft Office
- Proactive Customer Services
- Training and mentoring
- Staff management
Accomplishments
- Achieved update and maintenance of inventory by completing manual update and new streamlined process for new purchased vehicles with accuracy and efficiency.
- Achieved $2500-$3500 daily sales through effectively helping with customer services and supervising.
- Collaborated with Manager in the development of new teams.
- Supervised team of 4-6 staff members at once.
- Managed $200-400K (USD) sales transaction with government entities (Ecuador).
Languages
English
Full Professional
Spanish
Native or Bilingual
Certification
- Inventory management
- Business administration
- Customer Services
- Microsoft Office
- Warehouse management
Timeline
Inventory Manager
Capital Dodge
02.2025 - 08.2025
Supervisor
Figaro Coffee House
01.2025 - Current
Barista
Figaro Coffee House
02.2024 - 12.2024
Supply Chain Manager
Feteinsa
05.2021 - 12.2023
Purchasing Manager
Feteinsa
09.2017 - 04.2021
Purchasing Agent
Feteinsa
10.2015 - 08.2017
Associate of Arts - Supply Chain Management
Algonquin College
BBA - Business Administration
Universidad Politecnica Salesiana