Moisés Hernández Aguilar
Toronto,ON
Summary
Accomplished and results-driven logistics professional with extensive experience in managing national accounts, optimizing cargo operations, and driving strategic growth in the logistics industry. Proven track record of acquiring and maintaining high-value clients, developing both short- and long-term business strategies, and analyzing market trends to identify opportunities for expansion. Recognized for exceptional negotiation skills, effective communication, and the ability to cultivate lasting relationships with key stakeholders. Eager to leverage deep understanding of the cargo market and passion for sales success in the role of National Business Development Manager at Würth Canada.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Lead (Operations, Ocean Import)
DSV Canada - Global Transport & Logistics
10.2022 - 10.2023
- Managed and coordinated national accounts in ocean import operations, ensuring high levels of customer satisfaction through timely and cost-effective delivery solutions
- Led a team of logistics professionals, providing training and guidance to drive operational excellence and achieve department KPIs.
- Collaborated with internal and external stakeholders to streamline processes, resulting in enhanced efficiency and stronger client relationships.
- Collected and analyzed operational data using Power BI, providing insights that informed strategic decisions and supported business growth.
- Developed and implemented process improvements that reduced operational data errors by 15%
Pharma Specialist (Operations)
DSV Canada - Global Transport & Logistics
02.2022 - 10.2022
- Specialized in managing the logistics of pharmaceutical products, ensuring compliance with industry regulations and maintaining stringent quality standards.
- Developed tailored logistics solutions for pharmaceutical clients, enhancing client satisfaction and securing long-term business relationships.
- Partnered with cross-functional teams to identify and address operational challenges, resulting in improved service delivery and client retention.
Operations, Ocean Import
DSV Canada - Global Transport & Logistics
08.2020 - 02.2022
- Completed a comprehensive training program focused on ocean import operations, gaining practical experience in customs clearance, documentation, and shipment tracking
- Assisted in coordinating ocean import logistics operations, ensuring efficient transportation and on-time delivery for key clients.
- Supported data-driven decision-making by collecting and analyzing operational data, contributing to process optimization.
CR-04 Clerk (Accommodations)
Canada Border Services Agency - Federal Law Enforcement Agency
10.2023 - Current
- Meticulously handled and maintained essential documentation for the accommodation unit, ensuring smooth operations
- Organized and managed records, contributing to efficient service delivery and transparent operations.
Education
Advanced Diploma in International Business -
George Brown College
Toronto, ONSkills
- Client Relationship Management: Expertise in building and maintaining strong relationships with key accounts, ensuring high levels of customer satisfaction and loyalty
- Negotiation & Contract Management: Strong ability to negotiate contracts, pricing, and service agreements that align with business objectives
- Cargo Logistics & Operations: Extensive experience in managing and optimizing logistics operations, ensuring timely and compliant delivery of goods
- Process Improvement & Operational Efficiency: Proficient in identifying inefficiencies and implementing process improvements to enhance productivity
- Data Analysis and Reporting: Proficient in data collection, analysis, and reporting to support decision-making processes Experience in preparing comprehensive reports and presentations for senior management
- Leadership and Team Collaboration: Experience in leading teams and collaborating with cross-functional departments to achieve operational goals and improve service delivery
Websites
Certification
- Sales Strategies for Logistics Professionals (CIFFA-Schulich)
- Building a Strong Customer Service Culture for Orgs (CIFFA-Schulich)
- Financial and Managerial Accounting (CIFFA-Schulich)
- FIATA Diploma in Freight Forwarding
- CIFFA Certificate in International Freight Forwarding
- CITT Certificate (In progress)
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
CR-04 Clerk (Accommodations)
Canada Border Services Agency - Federal Law Enforcement Agency
10.2023 - Current
Team Lead (Operations, Ocean Import)
DSV Canada - Global Transport & Logistics
10.2022 - 10.2023
Pharma Specialist (Operations)
DSV Canada - Global Transport & Logistics
02.2022 - 10.2022
Operations, Ocean Import
DSV Canada - Global Transport & Logistics
08.2020 - 02.2022
Advanced Diploma in International Business -
George Brown College
- Sales Strategies for Logistics Professionals (CIFFA-Schulich)
- Building a Strong Customer Service Culture for Orgs (CIFFA-Schulich)
- Financial and Managerial Accounting (CIFFA-Schulich)
- FIATA Diploma in Freight Forwarding
- CIFFA Certificate in International Freight Forwarding
- CITT Certificate (In progress)
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