Moises Garcia
San Francisco
Summary
Versatile and dynamic, with a proven track record at Fedex for enhancing operational efficiency and employee performance. Excels in team leadership and operations management, leveraging problem-solving skills to drive notable improvements. Demonstrates exceptional customer service, ensuring high satisfaction levels. Achieved significant advancements in staff development and inventory management, fostering a culture of accountability and excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager
Fedex
09.2022 - Current
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Soccer Coach
Jefferson High School
08.2022 - 09.2024
- Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Adopted soccer strategies and tactics to maximize team potential.
- Maintained player safety through careful practice and game supervision.
- Engaged parents, players and staff to maintain open, constructive communications.
- Evaluated players' performance and provided constructive feedback to improve abilities.
- Built positive, productive training environments fostering team unity and camaraderie.
- Increased player skills development by focusing on individual strengths and weaknesses through targeted drills.
Soccer Coach
San Francisco Glens
04.2022 - 09.2022
- Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Adopted soccer strategies and tactics to maximize team potential.
- Maintained player safety through careful practice and game supervision.
Security Officer
Allied Universal Security Services
09.2019 - 05.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Line Cook
Peninsula of the Ring
06.2018 - 08.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Goalkeeper Coach
Bay Area United Academy
03.2016 - 05.2019
- Established positive working relationships with other coaching staff members, allowing for collaboration on shared goals across all positions on the team.
- Developed strong relationships with players, fostering a supportive environment that facilitated skill development and growth.
- Organized preseason training camps to prepare goalkeepers for upcoming competitions effectively.
- Improved goalkeeper skills through the implementation of specialized drills and exercises focusing on reflexes, positioning, and decisionmaking.
Server
Peninsula Del Rey
05.2016 - 06.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Accounting
Skyline Community College
Daly City, CAJefferson High School
Daly City, CA05.2019
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Staff training
- Staff management
- Inventory management
- Management
- Operations oversight
- Staff development
- Goal setting
Certification
CPR
Languages
Spanish
Native or Bilingual
Timeline
Operations Manager
Fedex
09.2022 - Current
Soccer Coach
Jefferson High School
08.2022 - 09.2024
Soccer Coach
San Francisco Glens
04.2022 - 09.2022
Security Officer
Allied Universal Security Services
09.2019 - 05.2022
Line Cook
Peninsula of the Ring
06.2018 - 08.2019
Server
Peninsula Del Rey
05.2016 - 06.2018
Goalkeeper Coach
Bay Area United Academy
03.2016 - 05.2019
Accounting
Skyline Community College
Jefferson High School
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