Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Moises Garcia

Duarte

Summary

Integrated Solutions Consultant with 14+ years of experience with AT&T AR & Cor, I excel in building long-term client relationships and leading sales teams towards achieving and surpassing sales targets. Possesses a strong blend of skills in bilingual communication, strategic planning, and coaching, underpinned by a dependable and adaptable work ethic. Aims to leverage expertise in relationship building and strategic sales planning to drive future business innovations and growth. 2023 graduate of the AT&T STEP Program. 2024 AT&T MDP graduate. Part of a top 5% team in the nation that is performing at a national level month in and month out.

Overview

16
16
years of professional experience

Work History

Integrated Solutions Consultant

AT&T
07.2019 - Current
  • Managed customer issues, ensuring resolution and rectification of deficiencies
  • Expanded business profits through networking and relationship management
  • Consistently exceeded monthly sales quotas, showcasing effective salesmanship
  • Introduced new sales strategies, enhancing team performance and exceeding revenue goals

Sales Manager

Spring Mobile AT&T
08.2016 - 06.2019
  • Recruited, interviewed and hired individuals who would add value, dedication and knowledge to the sales team
  • Coached employees in successful selling methods and encouraged cross selling additional products and services
  • Planned and directed staff training and performance evaluations
  • Built relationships with customers and the community to establish long term business growth
  • Reviewed operational records and reports to project profitability

Sales Manager

Cellular World
08.2013 - 08.2016
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue
  • Monitored metrics and marketing investments to assess performance and implement continuous improvements
  • Identified opportunities for growth within our territory and collaborated with sales teams to reach sales goal
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies
  • Aggressively pursued competitive accounts by differentiating company from competitors
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction

Sales Manager

Commclub AT&T
11.2008 - 07.2013
  • Recruited, interviewed and hired individuals who would add value, dedication and knowledge to the sales team
  • Coached employees in successful selling methods and encouraged cross-selling additional products and services
  • Collaborated with marketing department personnel to optimize strategic initiatives to help us reach our sales goals
  • Supervised a sales force of 6-8 sales associates at every location I managed
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
  • Planned and directed staff training and performance evaluations

Education

Bachelors - Business

California State University-Fullerton
06.2008

Citrus College
06.2004

High School Diploma -

Duarte High School
06.2002

Skills

  • Focused Sales Leader
  • Detailed
  • Capable Driving effective teams
  • Coaching and mentoring
  • Relationship building
  • Customer service
  • Verbal and written communication
  • Goal-oriented
  • Dependable
  • Forming lasting bonds with clients
  • Keen to help companies connect clients with solutions
  • Strategic and industrious Sales Representative
  • Building relationships
  • Cultivating partnerships
  • Retaining top accounts
  • Growing profit channels
  • Bilingual
  • Enthusiastic Sales and Customer Service professional
  • Communication
  • Negotiating
  • Training
  • Managing
  • Customer Relationship Management
  • Recruiting and developing top talent
  • Dependable overachiever
  • Support
  • Response Coordination
  • Retention strategies
  • Network development
  • Customer Relations
  • Product promotions
  • Account servicing
  • Account development
  • Lead prospecting
  • Wireless expertise
  • Strategic planning
  • Staff Training
  • Flexible & Adaptable
  • Sales Leadership
  • Customer Loyalty
  • Innovative Solutions
  • Market Penetration
  • Business Development
  • Client Needs Assessment
  • Customer relationship management (CRM)
  • Sales support
  • Excellent communication
  • Customer satisfaction
  • Product knowledge
  • Customer retention

Hobbies and Interests

  • I love traveling and creating new memories with my wife and kids.
  • Soccer is my passion, played it all my life.

Timeline

Integrated Solutions Consultant

AT&T
07.2019 - Current

Sales Manager

Spring Mobile AT&T
08.2016 - 06.2019

Sales Manager

Cellular World
08.2013 - 08.2016

Sales Manager

Commclub AT&T
11.2008 - 07.2013

Citrus College

High School Diploma -

Duarte High School

Bachelors - Business

California State University-Fullerton

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Moises Garcia