Moira Pritchard
Victoria,BC
Summary
I have spent over two years as a hostess at Earls in Kelowna, where I mastered creating exceptional guest experiences, coordinating smooth service flow, and working in a fast-paced environment. I am highly motivated to transition into a serving role, bringing my strong communication, multitasking, and teamwork skills to deliver top-notch service. I know the menu, atmosphere, and high standards that makes Earls great - and I am excited to step up and contribute even more to the guest experience in Victoria.
Overview
4
4
years of professional experience
Work History
Beauty Consultant
Chatters
11.2023 - 08.2024
- Demonstrated excellent product knowledge and customer service to build customer trust and loyalty
- Maintained a clean and organized retail space, ensuring products were well-stocked
- Handled cash, processed transactions, and managed product inventory
Hostess
Earls
04.2022 - 08.2024
- Greeted guests warmly and promptly upon arrival, creating a positive first impression of the establishment
- Managed reservations, seating guests and managing wait times to ensure all guests were served in a timely manner
- Monitored the dining room to ensure a neat and orderly environment and provided assistance to servers and other staff as needed
Crew Member
McDonalds
10.2020 - 04.2022
- Provided fast and friendly customer service in a high-paced environment
- Worked collaboratively with team members to ensure smooth operations
- Prepared food and beverages according to company standards
Education
Bachelor of Arts - Psychology
University of Victoria
Victoria, BC05.2028
High School Diploma -
Okanagan Misson Secondary
Kelowna, BC06.2024
Skills
- Customer Service
- Communication
- Ability to Multitask
- Problem-Solving
- Adaptability
References
Brad Attwood (Store Owner), Earls - Kelowna
- bradattwood@earls.ca - 250 862 7748
Kylie Loutit (Store Manager), Chatters - Kelowna
- orchardpark@chatters.ca - 306 209 4311
Timeline
Beauty Consultant
Chatters
11.2023 - 08.2024
Hostess
Earls
04.2022 - 08.2024
Crew Member
McDonalds
10.2020 - 04.2022
Bachelor of Arts - Psychology
University of Victoria
High School Diploma -
Okanagan Misson Secondary
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