Summary
Overview
Work History
Education
Skills
Timeline
Generic

Moira Kelley

Assistant Manager
Clovis

Summary

I have worked at my family's business as a valuable member of the team, ensuring the location and its customers are well taken care of. For years I have contributed to store organization and management discussions at multiple levels.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Kelley's Pets
08.2019 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.

Sales Associate

Kelley's Pets
08.2015 - 08.2019
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Built knowledge of animal care and relevant problem solving tactics.
  • Completed daily animal care tasks.

Education

Associate of Science - Business Administration

Clovis Community College (California)
Fresno
05-2023

Skills

    Store Organization

    Customer relations

    Store opening and closing

    Product expertise

    Pet behavior insights

    Animal care

    Merchandising strategies

    MS office

Timeline

Assistant Store Manager

Kelley's Pets
08.2019 - Current

Sales Associate

Kelley's Pets
08.2015 - 08.2019

Associate of Science - Business Administration

Clovis Community College (California)
Moira KelleyAssistant Manager