Moin Syed
Ahmedabad,Gujarat
Summary
Resourceful Network Systems Administrator enhancing network performance and security protocols. Reduced incident response time by 22% while managing infrastructure and implementing cybersecurity measures. Adaptable and collaborative, ensuring seamless network operations and exceptional user experience.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Network Systems Administrator
Mirvish Productions
Toronto, Ontario
2024.02 - Current
- Coordinated access and usage of computer networks to support user operations
- Monitor the performance of computer systems and networks
- Troubleshoot, maintain and upgrade web server hardware and software
- Evaluate and install computer hardware, networking software and operating system software
- Provided problem-solving support to network users, enhancing their experience and resolving issues
- Implemented security procedures for data, software, and hardware, safeguarding network integrity
- Configured local area networks and established Internet connections for users.
- Implement network traffic and security monitoring software, and optimize server performance
Security Team Lead
Paragon Security
Richmond Hill, Canada
2024.01 - 2026.05
- Supervised security operations, ensuring adherence to surveillance and incident response protocols to mitigate risks
- Monitoring CCTV systems and alarm infrastructure to detect irregular activities and initiate corrective actions
- Maintained detailed digital and manual log records, ensuring regulatory compliance and facilitating audit readiness
Service Desk Technician
Skyline Group of Companies
Guelph, Ontario
2022.10 - 2023.12
- Provided help desk technical support to users, developed technical support documents, and organized group training sessions to enhance user proficiency.
- Troubleshot onsite issues at Skyline corporate offices and properties, resolving computer, phone, and mobile device problems to ensure seamless operations.
- Utilized service desk ticketing system to efficiently manage and track user issues, improving response times and service quality.
Education
Graduate Certificate - Business
Algoma University
Brampton, ON, Canada2023-01
Graduate Certificate - Information Technology
Algoma University
Brampton, ON, Canada2022-01
Bachelor of Engineering - Computer Science
LDRP Institute of Technology and Research
Gujarat, India2021-01
Skills
- Network Administration
- Network Security
- Windows Server
- Linux
- Active Directory
- DNS
- DHCP
- TCP/IP
- Firewalls
- VMware
- Microsoft 365
- Troubleshooting
- IT Infrastructure
- Ticketing system management
Certification
- Cisco Certified Network Associate
- Security Guard License, Ontario Ministry of Community Safety and Correctional Services
Accomplishments
- Managed and maintained enterprise network infrastructure, ensuring 99.9% network uptime and reliable connectivity across multiple locations.
- Configured and administered routers, switches, firewalls, VPNs, and wireless networks to improve security and performance.
Timeline
Network Systems Administrator
Mirvish Productions
2024.02 - Current
Security Team Lead
Paragon Security
2024.01 - 2026.05
Service Desk Technician
Skyline Group of Companies
2022.10 - 2023.12
Graduate Certificate - Business
Algoma University
Graduate Certificate - Information Technology
Algoma University
Bachelor of Engineering - Computer Science
LDRP Institute of Technology and Research