Moiez Malik
Sales Manager
Brampton,ON
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
17
17
years of professional experience
Work History
Account Manager
Telus Business
01.2021 - Current
- Managing a portfolio of large businesses and corporations
- Advertising promotions, explaining company policies, closing sales, and adapting to client needs achieving 200 percent annual target for 2022 and 2023.
- Employed techniques such as cold calling, prospecting and networking to land new customers and penetrate new markets Resolve customer inquiries and disputes
- Researched and identified potential customers and new market opportunities on continuous basis to maintain sustained revenue growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Customer Operation Specialist
LogX Group Ecommerce
01.2019 - 01.2021
- Point of contact for clients/suppliers to ensure needs are met and strengthen supplier relation Communication with supplier to offer best service and resolve issues Manage and oversee multiple accounts Identify account risks and develop solutions
- Facilitated successful resolutions of complex customer issues through collaboration with multiple departments within the organization.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Sales Manager
Glentel
12.2011 - 01.2019
- Coached and trained employees to meet expectations and achieve targets Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations
- Supported all sales team members to drive growth and development leading the team to be top 5 in national sales in Canada 4 years consecutively
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Consistently exceeded monthly sales targets through diligent effort and persistence in closing deals.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
CSA
Ministry of Transportation
07.2007 - 12.2011
- Manage government documents and process costumer with licenses and other related issues
- Maintain good working knowledge of all owned application software Supervise test room and provide assistant to co-workers to manage work load
- Escalated and track resolution of issues, and conducted user follow-up
Education
Business Administration Diploma -
Humber College (North Campus)
205 Humber College Blvd01.2016
High School Diploma -
Thistletown Collegiate Institute
Toronto, ON04.2012
Skills
- Networking skills
- Upselling
- Account development
- Business Development
- Sales Forecasting
- Workforce management
- Skilled Negotiator
- Resiliency, Adaptability
- Sales Management
References
Reference available on request
Timeline
Account Manager
Telus Business
01.2021 - Current
Customer Operation Specialist
LogX Group Ecommerce
01.2019 - 01.2021
Sales Manager
Glentel
12.2011 - 01.2019
CSA
Ministry of Transportation
07.2007 - 12.2011
Business Administration Diploma -
Humber College (North Campus)
High School Diploma -
Thistletown Collegiate Institute
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