Dana Moiana
Toronto,ON
Summary
Personable, organized and dependable professional with excellence in customer service. Proficiency in organizational management, client relations and animal handling. Passionate about animals and people, seeking a Veterinary Assistant role while preparing for entry into a Veterinary Medicine Doctor program. Hard working and eager to learn from the team.
Overview
13
13
years of professional experience
Work History
Co-Founder and Director
Ligooria, Live an Adventure
03.2020 - 12.2022
- Oversaw administrative and logistical duties for tourism-focused company
- Increased multicultural client satisfaction to 96%
- Managed bookings, client inquiries, and marketing campaigns
- Developed partnerships to stimulate business growth and ensure customer satisfaction
Event Organizer
The Butler Did It
02.2015 - 03.2019
- Coordinated VIP events and private parties at prestigious venues with over 300 guests
- Managed bar operations and led teams in providing exceptional service
- Resolved issues promptly and ensured customer satisfaction
Research Assistant
University of Toronto
01.2014 - 01.2019
- Organized research data and facilitated communication among network participants
- Coordinated meetings and workshops for over 200 researchers
- Developed comprehensive reports on research progress, keeping stakeholders informed and engaged
Biologist and Superintendent
Parque Estadual do Acaraí, Nature Reserve, Brazil
09.2009 - 01.2011
- Restored relationship with local police, allowing combined efforts to protect area
- Rescued animals
- Created Environmental programs and activities for schools and community
- Negotiated with over 30 stakeholders to acquire resources.
Education
MSc. Ecology, Conservation and Wildlife Management -
Universidade Federal De Minas Gerais
BrazilBachelor in Biology -
Universidade Federal De Viçosa
BrazilSkills
- Animal Handling and Care
- Calm under Pressure
- Adaptable and Flexible
- Customer Service Excellence
- Attention to Detail
- Excellent Communication
- Work in Fast paced Environments
- Problem Resolution
- Organizational and Logistical coordination
- Data Analysis and Research
Languages
English, Portuguese, Spanish, French, Italian
Publications
- Threatened birds and mammals in the mountains of Espirito Santo - Atlantic Forest Research Institute, Jan 2006
- Midterm Report CNAES (Canadian Network of Aquatic Ecosystem Services)
https://eeb.utoronto.ca/2016/03/canadian-network-for-aquatic-ecosystem-services/
Volunteer Experience
- Proyecto Asis - Costa Rica Wildlife Sanctuary, 07/2018
- Anjos de Maragogi - Animal Rescue Centre, 03/2023, 11/2023
Work Preference
Important To Me
Company CulturePersonal development programsQuote
"People don’t get the big picture—animals matter, people matter, and animals in the lives of people matter." Noel Fitzpatrick
"People don’t get the big picture—animals matter, people matter, and animals in the lives of people
Timeline
Co-Founder and Director
Ligooria, Live an Adventure
03.2020 - 12.2022
Event Organizer
The Butler Did It
02.2015 - 03.2019
Research Assistant
University of Toronto
01.2014 - 01.2019
Biologist and Superintendent
Parque Estadual do Acaraí, Nature Reserve, Brazil
09.2009 - 01.2011
MSc. Ecology, Conservation and Wildlife Management -
Universidade Federal De Minas Gerais
Bachelor in Biology -
Universidade Federal De Viçosa
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