Mohomad Lukman Segu Dawood
Scarborough,ON
Summary
Dynamic and results-driven professional with a proven track record at Pizza Hut, enhancing customer satisfaction through exceptional service and efficient order handling. Skilled in point-of-sale transactions and interactive communication, adept at improving performance and promoting products. Demonstrates strong multitasking abilities and a commitment to excellence in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Crew Member
Pizza Hut
2022.11 - 2023.10
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Freezer Worker
Food City
2021.03 - 2022.08
- Managed restocking duties during peak hours efficiently without compromising workplace safety or product quality standards.
- Operated heavy machinery such as pallet jacks or forklifts safely while transporting goods within the warehouse environment.
- Reduced product loss by consistently monitoring inventory levels and reporting discrepancies.
- Performed critical daily tasks such as temperature checks, ensuring adherence to food safety regulations and standards.
- Developed strong knowledge of various frozen products, enabling effective recommendations tailored to customer needs.
- Assisted customers with inquiries regarding product availability, location, and storage requirements, providing excellent service at all times.
Education
Azhar Central College
KandySkills
Ordering procedures
Stocking and replenishing
Point-of-sale transactions
Interactive communication skills
Hospitality service expertise
Performance improvement
Verbal and written communication
Product promotion
Menu memorization
Cash Handling
Beverage preparation
Order delivery practices
Food running
Telephone etiquette
Table setting knowledge
Sales expertise
Languages
English
Professional Working
Tamil
Native or Bilingual
Sinhala
Professional Working
Timeline
Crew Member
Pizza Hut
2022.11 - 2023.10
Freezer Worker
Food City
2021.03 - 2022.08
Azhar Central College