MOHIT VASDEV
Edmonton,AB
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Territory Lead
OSL Retail Services
08.2019 - Current
- Responsible for ensuring the delivery of exceptional customer service always
- Interview, hire and train OSL teams to drive sales through an understanding of customer requirements while providing an appropriate product solution
- Generate interest and awareness in the Wireless, CE and photo departments by proactively soliciting existing Walmart customers
- Accountable for achieving operational excellence through ongoing development of CE sales and photo associates
- Responsible for achieving all key performance indicators including sales, merchandising, customer experience and operational targets
- Collaborate with district and in-store Walmart leadership to determine ongoing strategic action plans that support all key business objectives
- Create and facilitate training initiatives, with a focus on coaching, sales excellence and personal / professional development
- Daily visit reports to district leadership on store initiatives, coaching and training and hiring progression.
District Team Lead
OSL Retail Services
02.2019 - 08.2019
- Support the district of 11 stores in terms of day to day operations, achieving sales target, coaching, and inventory management
- Attend the National Webinars once every month with OSL Directors, VP’s, guest speakers and all other district team leads across the country to enhance leadership skills and knowledge
- Working with District Manager in regards to the new district goals, hiring and training staff
- Engage all the store managers in establishing their store targets and setting up plans to work on the lead measures
- Work on weekly individual leadership and team-building assignments, assigned by the learning department head
- Demonstrated knowledge of company’s mission, purpose, goals, and the ability to help employees successfully achieve them
Store Manager
OSL Retail, Walmart
06.2016 - 08.2019
- Responsible for ensuring the delivery of exceptional customer service at all times
- Drive sales through an understanding of customer requirements while providing an appropriate product solution
- Generate interest and awareness by proactively soliciting existing Walmart customers
- Accountable for achieving operational excellence through ongoing coaching and development of sales associates
- Responsible for achieving all key performance indicators including sales, customer experience and operational targets
- Collaborate with leadership to determine ongoing strategic action plans that support all key business objectives
- Partnership with Walmart to run electronics, photo lab and bikes department in the stores
- Participate in all required training, with a focus on continued personal and professional development
- Answering questions regarding current customers accounts and offering assistance
- Receiving and processing inventory / processing bi-weekly inventory counts
- Keeping track of logs and paperwork including contracts with sensitive information
- Opening and closing the store including working with currency in multiple formats (cash, credit, gift cards and debit)
Senior Sales Consultant
Best Buy
09.2014 - 06.2016
- Expectations are that 80% of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most—close to the customer
- Assist in recruiting sales staff on an ongoing basis
- Screen and hire outstanding talent for the organization
- Create a positive work environment, which is as important as creating a positive customer experience
- Motivate, lead and train a winning sales team
- Get to know team members – their strengths and weaknesses, aspirations and goals, background and experience – and uses that knowledge to help them succeed
- Role-play with team to help them sharpen their sales skills or learn to deal with challenging situations
- Provide informal coaching and support during the course of any given day
- Won Achievers for 2015-16, a national competition between 136 stores.
Education
Business Finance
NAIT
EDMONTON04.2016
Skills
- Team Goals
- Inventory Management
- Sales Team Development
- Partnership Development
- High-Volume Environments
- Effective Scheduling
- Site Visits
- Providing Feedback
Timeline
Territory Lead
OSL Retail Services
08.2019 - Current
District Team Lead
OSL Retail Services
02.2019 - 08.2019
Store Manager
OSL Retail, Walmart
06.2016 - 08.2019
Senior Sales Consultant
Best Buy
09.2014 - 06.2016
Business Finance
NAIT
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