Service worker with 7 years of experience in retail and restaurant setting delivering quality customer service and maintaining smooth operations with strong focus on learning, listening and problem solving.
Overview
8
8
years of professional experience
Work History
Cashier and Cashier Supervisor
Fresh Co
09.2022 - Current
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer and balanced daily sales reports.
Collaborated with team members ranging from 4 to 6 to optimize checkout procedures.
Trained new cashiers on register operations and customer service protocols.
Resolved customer issues promptly to maintain high satisfaction levels.
Helped customers complete purchases, locate items, make product recommendations, and join reward programs.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Processed refunds and exchanges in accordance with company policy.
Supervised daily operations to ensure team adherence to safety and quality standards.
Cashier and Server
The Spice Room Inc. (Authentic Indian Cuisine)
02.2018 - Current
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with kitchen staff to ensure timely order fulfillment during peak hours.
Implemented inventory management practices, reducing stock discrepancies through regular audits.
Greeted customers entering store and responded promptly to customer needs.
Restocked and organized merchandise in front end.
Monitored dining area for cleanliness and organization, ensuring compliance with health standards.
Managed approximately 20+ guests efficiently during peak hours, maintaining high service standards.