Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mohit Misra

Saint John,Canada

Summary

To pursue a dynamic and challenging career with an organization of repute and integrating my own goal with organizations to become catalyst in each other’s growth. Further to work with organization for longer period which inspire me to gain, enhance and explore my knowledge. I am a team player, have strong communication and presentation skills with multi‐dimensional personality. I have functional exposure in US and UK Accounting.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Flex Reservations Agent (Inbound Sales)

Cloud5 Communications
08.2024 - Current
  • Responded to inbound calls from guests at Extended Stay America/ Motel 6, building rapport to understand their needs and preferences
  • Provided personalized recommendations by highlighting key features and benefits of the property
  • Assisted guests with reservations while upselling to enhance their experience and maximize revenue
  • Met targeted sales metrics by consistently closing sales and identifying opportunities for upselling
  • Ensured a positive guest experience by delivering tailored solutions and high-quality service

OMNI ASSOCIATE

Walmart
04.2023 - Current
  • Picking order as per client order, within time frame
  • Delivering order on time to customers
  • Team work for collecting and dispensing the order
  • Time management in collecting and dispensing

Call Center Agent (MTS Inbound Sales)

Nordia
04.2023 - 06.2024
  • Responded to inquiries from customers and provide information about Bell home phone, internet and Television plans
  • Assist customers with their questions and offer best deals as per their need and pocket
  • Help customers to resolve complaints or concerns they have regarding the products and plans
  • Transfer calls to the appropriate authority or department when the issue is beyond the scope of my resolution criteria
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.

Cashier

Sobeys
02.2023 - 04.2023
  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change or tickets
  • Redeem stamps and coupons

Accounts Executive

Darshan Soft-Tech Pvt Ltd.
10.2019 - 12.2022
  • Coordinated with different departments to ensure smooth transaction posting and accurate reconciliations
  • Input invoices into the accounting system for payment, ensuring accurate approval, coding, and matching with purchase orders
  • Managed inventory records and ensured quality control for all entries
  • Managed vendor inquiries and discrepancies
  • Executing vendor payments, reconciling them, and compiling monthly reports on payable aging, Cash flow projections, Vendor performance metrics
  • Bank Reconciliation and Ledger scrutiny
  • Managed accounts receivable, and payable balanced accounts, and resolved discrepancies
  • Calculation of tax liability and its payment on timely manner
  • Conducted thorough account reconciliations, promptly resolving any discrepancies or irregularities identified during the process.
  • Reduced financial discrepancies by implementing stringent internal controls and audits to ensure accurate recordkeeping.
  • Increased client satisfaction by effectively managing accounts receivable and payable processes.
  • Enhanced revenue generation through diligent monitoring of account balances and timely follow-up on outstanding payments.
  • Negotiated favorable vendor contracts to drive cost savings and quality optimization.
  • Kept detailed records of daily activities through online customer database.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Recorded accurate and efficient records in customer database.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Accounts Assistant

QX Global Services LLP.
12.2017 - 10.2019
  • Contributed in preparation and review of various financial statements and reports, including weekly reports, performance summaries, and quarterly review reports
  • Conducted period end accounting activities, including reconciliations, accruals, aging analysis for accounts receivables and payables and results review
  • Maintained and managed general ledger accounts, ensuring accuracy and compliance with accounting standards
  • Bank Reconciliation and Ledger scrutiny
  • Finalization of year end accounts
  • Computation of VAT Liability under UK VAT Laws on quarterly basis
  • Analysis of eligible Input Tax Credit under VAT
  • Computation of tax and Preparation of tax return
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
  • Improved cash flow management by monitoring accounts receivable and following up on overdue invoices.

Education

Master of Business Administration -

The Sikkim Manipal University

Accounting Tecnition/CA Inter - Accounting & Financial Management

ICAI
India
04.2016

Skills

  • Good Communication
  • Detail Oriented
  • Leadership and Teamwork
  • Time Management
  • Creative Thinking
  • Multi-tasking
  • COMPUTER SKILLS
  • Microsoft Office (Word, Excel, Power point)
  • Knowledge of accounting software (QuickBooks, Xero, Iris, Taxcalc, ERP9, Tally, SAP,SAGE)

Certification

Accounting Foundations

Timeline

Flex Reservations Agent (Inbound Sales)

Cloud5 Communications
08.2024 - Current

OMNI ASSOCIATE

Walmart
04.2023 - Current

Call Center Agent (MTS Inbound Sales)

Nordia
04.2023 - 06.2024

Cashier

Sobeys
02.2023 - 04.2023

Accounts Executive

Darshan Soft-Tech Pvt Ltd.
10.2019 - 12.2022

Accounts Assistant

QX Global Services LLP.
12.2017 - 10.2019

Master of Business Administration -

The Sikkim Manipal University

Accounting Tecnition/CA Inter - Accounting & Financial Management

ICAI

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Mohit Misra