Summary
Overview
Work History
Education
Timeline
Generic

Mohit Lal

Toronto

Summary

A results-driven professional with a diverse background in hotel management, restaurant service, and customer relations, seeking a challenging role where I can utilize my expertise in communication, leadership, and problem-solving to drive business success. Adept at fostering strong teams, delivering exceptional customer service, and leveraging advanced skills in marketing, recruiting, and Microsoft Office, I am committed to contributing to a forward-thinking organization that values innovation and excellence. My strong attention to detail, combined with my ability to thrive in fast-paced environments, positions me to make a meaningful impact and support continuous growth.

Overview

6
6
years of professional experience

Work History

Warehouse Clerk

World Automotive
03.2023 - 03.2025
  • Picking automotive parts from inventory based on customer orders.
  • Assisting customers who may call in or come into a dealership or parts store to find specific parts for their vehicle.
  • Inventory management: Ensuring the parts are stocked properly and updating inventory records when parts are picked or sold.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Server

Farzi Café
04.2023 - 11.2023
  • Provided exceptional customer service by greeting, assisting, and proactively addressing client needs.
  • Managed tables efficiently with strong organizational skills, ensuring prompt order delivery and a tidy dining area.
  • Collaborated effectively with team members to optimize restaurant operations and adapt to changing needs.
  • Demonstrated meticulous attention to detail, ensuring accurate orders, and actively promoted specials to enhance the dining experience and boost sales.

Service Crew Member

Jollibee Foods Corporation
07.2022 - 02.2023
  • Handled cash transactions and ensured accurate accounting in a fast-paced restaurant.
  • Efficiently managed orders, coordinating with the kitchen for timely delivery and a positive dining experience.
  • Assisted in various kitchen tasks for seamless food preparation and service.
  • Demonstrated strong multitasking abilities in a busy restaurant setting.

Customer Representative Marketing (CRM)

Genx sport and media production
03.2021 - 12.2021
  • Mastered vital company skills in a 3-day intensive training, utilizing a dedicated workplace computer.
  • Demonstrated unwavering punctuality and commitment.
  • Efficiently managed overseas calls, ensuring client satisfaction and providing clear instructions for smooth operations.
  • Maintained and updated content on two company websites, optimizing online presence.
  • Conducted new hire training and compiled daily reports for team enhancement.

Customer Service Representative

Sutherland Tarlac City
01.2020 - 01.2021
  • Amazon Customer Service Rep enhances service through collaboration and diverse responsibilities for a varied clientele.
  • Managed international calls with cultural sensitivity, addressing various customer inquiries.
  • Demonstrated expertise in a broad range of products, guiding customers for informed decisions.
  • Proactively addressed customer issues, showcasing strong problem-solving skills, and collaborated with teams for seamless resolutions.

Front Desk Receptionist

L Square Hotel
06.2019 - 12.2019
  • Provided front desk assistance for hotel guests, ensuring a welcoming experience.
  • Delivered comprehensive information about the hotel facilities, services, and amenities.
  • Addressed guest inquiries promptly and offered personalized assistance to enhance their stay.
  • Internship

Education

Diploma - Hotel management and restaurant service

Seneca College Newham Campus
01.2033

Senior High School Diploma - Home economics major in food and beverage

S.T Paul College of Tarlac
01.2019

Timeline

Server

Farzi Café
04.2023 - 11.2023

Warehouse Clerk

World Automotive
03.2023 - 03.2025

Service Crew Member

Jollibee Foods Corporation
07.2022 - 02.2023

Customer Representative Marketing (CRM)

Genx sport and media production
03.2021 - 12.2021

Customer Service Representative

Sutherland Tarlac City
01.2020 - 01.2021

Front Desk Receptionist

L Square Hotel
06.2019 - 12.2019

Diploma - Hotel management and restaurant service

Seneca College Newham Campus

Senior High School Diploma - Home economics major in food and beverage

S.T Paul College of Tarlac
Mohit Lal