Mohit Kumar
Saint John,NB
Summary
Experienced with inventory management, stock replenishment, and maintaining organized stockrooms. Utilizes teamwork to achieve operational efficiency and support sales goals. Track record of reliability and strong problem-solving abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Stock Associate & Cashier
Dollarama Store
09.2024 - Current
- Managed inventory by picking and packing products efficiently
- Ensured the workplace was clean and well-maintained for safe operations
- Communicated with team members to meet daily order fulfillment goals
- Monitored stock levels and reported shortages to supervisors
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
Customer Service Representative
FreshCo.
05.2023 - 08.2024
- Helping Customers Finding Specific Items
- Ensuring Positive Shopping Experience Through Personalized Assistance
- Support Other Team Members In Busy Periods
- Apologizing For Misunderstanding Sometimes By Other Employees
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Retail Sales Associate
Reliance Store
03.2021 - 01.2023
- Restocked shelves and managed inventory according to popularity of items
- Operated the cash register, processed payments, and improved sales through daily reports
- Improved product recommendations and increased sales
- Drove business decisions and reduced operational costs
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Coordinated with stock team to expedite restocking of high-demand items.
Education
Associate of Arts - Hospitality And Tourism Management
NBCC
Saint John, NB04-2026
Skills
- Merchandise stocking
- Workplace safety
- Customer relationships
- Product restocking
- Cleaning procedures
- Pallet jack operation
- Warehouse operations
- Customer service
- Punctual and reliable
- Money handling
- Security monitoring
- Truck unloading
Languages
English
Full Professional
Hindi
Professional Working
Punjabi
Full Professional
French
Elementary
Certification
- New Brunswick, Canada Driver's License
- Microsoft Office Specialist (MOS) Certification
- ServSafe Food Handler's Certification
- Clean it Right
- WHIMS 2015
- Responsible Beverage
Interests
- Artificial Intelligence (AI) and Machine Learning
- Developing software, websites, and apps in various programming languages
- Video Gaming
- Drone Piloting
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Stock Associate & Cashier
Dollarama Store
09.2024 - Current
Customer Service Representative
FreshCo.
05.2023 - 08.2024
Retail Sales Associate
Reliance Store
03.2021 - 01.2023
Associate of Arts - Hospitality And Tourism Management
NBCC
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